Salary: $30,000 – $41,000 per month

Receptionist (Client Support) for Psychology PracticeCoolKid Psychology is an established Private Practice in Bayside. We have a brilliant client support team and need more. The position is for 2-3 days per week, between 8:30-7pm required. We will train you to our systems and provide ongoing support.This role would suit someone seeking a career in medical reception as there are options to progress to office management and practice management.IMMEDIATE START.Seeking long term engagement with a supportive CompanyAvailable to work at least 2 days per week and seeking flexible hoursA critical thinker? Can you accurately and thoroughly evaluate and respond to everyday and complex tasks? This role is MORE than inbound and outbound calls and requires the ability to dynamically manage clinician diaries and think deeply and laterally.Looking to develop your career in the Allied Health industryWilling to learn and flexible with changePassionate about helping peopleAn efficient problem solver, with a ‘can do’ and ‘will do’ attitudeAppreciate the small details and the bigger pictureMethodically organised with a clear framework for how you workDriven to provide excellent service to clients and team membersFamiliar and comfortable with independently navigating technology (e.g., emails, online/cloud-based platforms,



cloud-based Practice Management Systems)Able to show initiative and be receptive to feedback.We Offer:Above Award Rates for all our team membersA comfortable and welcoming office and reception areaSupportive, friendly, emotionally intelligent colleaguesIdeal clientsOrganised systems and processesActive involvement with our clinical team and the administration/running of the practice. We value and respect ALL team members.A work workplace that is values driven and connected by the common goal of making a difference in the lives of othersRegular team training and get togethersConsistent hours and stable employmentThe Role:CLIENT SUPPORT:Diary management for cliniciansResponding to phone and email enquiries from current and prospective clientsCompleting intake for new clientsEnsuring all relevant documents/forms are provided to clients as neededLiaison between clients and cliniciansLiaison between clients and external servicesSupporting clients and clinicians regarding invoicing, receipting and Medicare rebatesEnsure the smooth day to day running of the clinic, with multiple clinicians on site simultaneouslyLiaising with other allied health professionalsAssisting the Office Manager and Clinic Director with administrative aspects related to the running of the clinicNavigating our Practice Management Software system (Halaxy)Supporting the Director and clinical team members to implement new therapeutic services and programs#J-18808-Ljbffr

📌 Receptionist (Client Support) for Psychology Practice (Melbourne)
🏢 CoolKid Psychology Pty
📍 Melbourne