Service Desk Engineer | Rooty Hill | 2-3 Month Contract Your new company Our client is a well-established hospitality organisation based in Rooty Hill, known for delivering exceptional customer experiences across its venues. They are seeking a Service Desk Engineer to join their IT team on a short-term contract and provide hands-on technical support to end users in a fast-paced environment. Your new role As a Service Desk Engineer, you will be the first point of contact for IT support, providing Level 1 and Level 2 assistance across the business. Your responsibilities will include handling service desk tickets, supporting users via phone and walk-ups, troubleshooting hardware and software issues, managing Active Directory accounts, and supporting Microsoft 365 technologies. You will also assist with POS/EFTPOS-related issues where required. What you'll need to succeed Previous experience in a Service Desk, Help Desk, Desktop Support, or IT Support role. Strong customer service and communication skills. Experience providing Level 1/2 technical support in a corporate environment.



Hands-on experience with Active Directory user administration. Experience supporting Microsoft 365 applications and Windows environments. Ability to troubleshoot hardware, software, and end-user issues efficiently. Exposure to POS/EFTPOS systems or hospitality environments is advantageous but not essential. Availability to work onsite in Rooty Hill for the duration of the contract. What you'll get in return Immediate start with a reputable organisation. Exposure to a dynamic, customer-focused hospitality environment. Hands-on experience supporting a broad range of Microsoft technologies. Opportunity to work within a collaborative and supportive IT team. Competitive daily rate and the chance to make an immediate impact. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a recent position, please contact us for a confidential discussion on your career. 3024612

📌 Service Desk Engineer (Sydney)
🏢 Hays
📍 Sydney