Job Type: Part-time

Job DescriptionRetail Supervisor (Uniform Shop)St Hilda’s School | Gold Coast | QueenslandPart Time Term Time Contract – 30 Hours/week, 8.15am – 4.15pm (maternity leave cover)Commencing: 07 January 2027 – 30 November 2027St Hilda’s School is seeking an experienced, personable Retail Supervisor to oversee the daily operations of our School Uniform Shop. You will lead the Retail Coordinator and casual Retail Assistants, working together to keep stock levels healthy, and ensure that every student, parent and staff member who walks through the door receives exceptional service.You will share a genuine commitment to working within a faith-based, girls' school environment, with personal conduct that reflects warmth, integrity, and the values and Christian ethos of St Hilda's School.This is a front-facing, on-campus position for someone who enjoys the rhythm of a busy retail environment and takes genuine pride in serving a school community.This role is 4 days per week, Monday , Tuesday, Thursday, Friday - 30hrs/week, 7.5 hours per day (Term Time), on site.About UsLocated on Queensland’s Gold Coast, we are one of Australia’s leading independent Anglican Day and Boarding Schools for girls from Pre-Prep to Year 12. With an enviable reputation of excellence in girls’ education and world class facilities, St Hilda’s School has a long and proud history of outstanding academic achievement, grounded in strong Anglican Christian values.About the PositionReporting to the Operations Manager your key responsibilities will include but are not limited to:1. Retail operations and customer engagementOversee the day-to-day running of the Uniform Shop, maintaining high visual merchandising standardsAdvise customers and the team on sizing,



product selection and availabilityResolve enquiries and complaints with a solutions-focused approachAssist with fitting sessions during peak periods, such as the start of the school yearCollaborate with School administration on special requests, uniform changes and new product launches2. Stock and supplier managementForecasting, purchase and control stock, forecast needs, and check and approve supplier invoices on receiptOversee stocking, shelving and stock takesManage online uniform orders, keeping stock on hand accurate in TASS and My Student AccountAct as key liaison with suppliers, working with the Operations Manager on annual orders3. Financial managementOperate the point-of-sale system and balance end-of-day takings, including daily cash handlingAssist the Operations Manager with sales reporting, budget forecasting and pricingLiaise with the Finance Department on invoices, payments and reconciliation4. Team leadershipSupervise, train and develop Retail staff in product knowledge, customer service and retail systemsMeet regularly with the Operations Manager on performance and staff development5. Safety and complianceUphold WHS, child safety and School policy requirements in the storeAbout YouThree to five years’ retail experience, with supervisory or managerial experience essentialProficiency with point-of-sale systems, online sales platforms and Microsoft Office (Word and Excel)Robust communication skills and the ability to assist a diverse customer base of parents,



students and staffDemonstrated ability to lead and motivate a team in a fast-paced environmentExcellent time management, attention to detail and multitasking abilityA friendly, approachable and patient manner, with exceptional personal presentationAlignment with the values and Christian ethos of a faith-based girls’ school, with personal conduct that reflects warmth and integrityWhy Join St Hilda’s School?Be part of a passionate values-driven community which embraces collaboration and innovation and supports staff wellbeing and professional growth. We are a community which promotes belonging and connectedness. We offer staff onsite parking, access to Fitness Passport (discounted gym memberships), a comprehensive employee assistance program and professional development opportunities. Enjoy the convenience of an onsite co-located Early Learning Centre at very reasonable rates, providing peace of mind and proximity for staff with young families.As a prospective member of the St Hilda’s Community, you must be willing to support the Code of Conduct and the stated values and Anglican Ethos of the School.Application RequirementsPlease submit the following:A cover letter outlining your suitability for the roleA full Curriculum Vitae, including contact details for two professional refereesApplications should be submitted by 8.00am Friday 06 November 2026, though this may close sooner.Applications will be reviewed as they are received. St Hilda’s School reserves the right to interview and appoint prior to the closing date. Applicants are encouraged to apply early.Any questions about the position should be directed to Human Resources on [email protected] .Applications are to be submitted through the online recruitment platforms and not emailed directly.

📌 Retail Supervisor - Uniform Shop (Gold Coast)
🏢 St Hildas School
📍 Gold Coast