Medical Receptionist, 2IC – Full-Time

Location: Marden Medical Clinic
Employment Type: Full time

An exciting career opportunity in general practice

Marden Medical Clinic is seeking an experienced, motivated and professional Medical Receptionist to join our team on a full-time basis.

This is an excellent opportunity for someone who enjoys working in a busy medical practice and is looking to develop their skills and build a long-term career in practice management.

Initially, the role will focus on medical reception and the day-to-day administration of the clinic. For the right person, there will be an opportunity to progress into a Second-in-Charge (2IC) position.

We are looking for someone who is reliable, organised, proactive and keen to learn, who can demonstrate initiative and has the potential to take on greater responsibility over time.

About the role

Your initial responsibilities will include:

- Providing professional and friendly service to patients, doctors and other staff.
- Managing patient appointments, enquiries and telephone calls.
- Processing patient billing, Medicare claims and payments.
- Maintaining accurate patient records and supporting confidentiality requirements.
- Supporting the smooth day-to-day running of the practice.
- Assisting doctors and other team members with administrative requirements.
- Developing an understanding of practice operations, staff coordination and administrative procedures.

As you develop in the role, you will have the opportunity to take on additional responsibilities, assist with the supervision and coordination of staff, and learn the operational and management aspects of running a medical practice.

About you





Previous medical reception experience is essential. We are looking for a candidate who also demonstrates:

- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Confidence working in a busy medical practice.
- A professional, friendly and patient-focused approach.
- The ability to work independently and as part of a team.
- Initiative, problem-solving skills and a willingness to learn.
- Good computer skills and the ability to adapt to practice management software.
- Discretion and a sound understanding of patient confidentiality.
- An interest in developing leadership and practice management skills.

Experience with medical billing, Medicare claiming and medical practice software will be highly regarded.

What we offer

- A full-time position within an established medical practice.
- The opportunity to develop your skills and take on increasing responsibility.
- Training and mentoring in practice operations and management.
- The opportunity to build a long-term future with the clinic.

Interested in taking the next step in your career?

If you are an experienced medical receptionist who is ready for a new challenge and would like to work towards a leadership and management position, we would love to hear from you.

Please submit your resume and a brief cover letter outlining your medical reception experience and why you are interested in this career opportunity.

Applications: [email protected]

Please note: Previous medical reception experience is essential. The opportunity to progress into management will depend on the successful candidate's skills, performance and development.

Pay: $52,880.00 – $65,000.00 per year

Work Location: In person

📌 Medical Receptionist, 2IC - Full Time (Marden)
🏢 Marden Medical Clinic
📍 Marden