Store Manager – NPG RETAIL PTY LTD operating as Shell Urbanista Café & Convenience

About the Role:

Urbanista Café & Convenience is a proudly Australian, family-owned business with over five decades of service through our parent company, NPG RETAIL PTY LTD. As a trusted name in fuel and convenience retailing, we are committed to delivering more than just the essentials-offering our customers a premium experience across every visit.

We are currently seeking an experienced and motivated Store Manager to lead the daily operations of our vibrant convenience store, situated within a busy Shell service station. This is a fantastic opportunity to step into a key leadership position within a growing and reputable business.

Location: ST HELENS PARK, NSW
Position: Full-time
Salary Range: $65,000 to $70,000 per annum PLUS SUPERANNUATION

Key Responsibilities:

- Manage the day-to-day store operations to ensure efficiency and operational excellence
- Oversee the coordination of forecourt and store services to deliver a smooth customer experience
- Monitor inventory levels, maintain stock accuracy, and coordinate timely product restocking
- Implement effective purchasing and pricing strategies in line with company objectives
- Drive in-store marketing efforts, promotions, and visual merchandising to boost sales
- Deliver high standards of customer service, assisting with inquiries and resolving concerns
- Maintain accurate records of sales transactions, inventory management, and banking procedures
- Manage store budgets, monitor expenditures, and support overall financial performance
- Lead hiring, training,



rostering, and performance evaluations of team members
- Ensure the store is clean, organised, and visually aligned with Urbanista brand guidelines
- Promote workplace safety and ensure compliance with fuel station safety protocols and hazardous goods regulations
- Supervise POS system use and maintain transactional integrity and compliance
- Analyse sales and performance data, reporting regularly to business owners
- Collaborate with fuel station partners and suppliers to manage product deliveries and stock planning
- Identify and resolve maintenance or safety concerns to ensure a protected and welcoming store environment

About You:

- At least 1 year of experience in a retail store management or team leadership role
- Proven leadership abilities and experience in building and managing successful teams
- Excellent communication skills and ability to engage effectively with customers and stakeholders
- Robust organisational and multitasking capabilities
- Working knowledge of inventory systems, stock control, and loss prevention
- Competent in POS systems, Microsoft Office, and retail software platforms
- Customer-focused, proactive, and committed to providing outstanding service

Interested?
Due to application volume, only shortlisted candidates will be contacted. Preference will be given to Australian Citizens and Permanent Residents.

Job Type: Full-time

Pay: $65,000.00 – $70,000.00 per year

Application Question(s):

- Do you have a motor vehicle?

Work Authorisation:

- Australia (Required)

Work Location: In person

📌 Store Manager (Saint Helens Park)
🏢 NPG RETAIL
📍 Saint Helens Park