About Us

JMC Academy is Australia’s leading private college in the Creative Industries, with campuses in Sydney, Melbourne and Brisbane delivering Diploma, Undergraduate and Postgraduate qualifications across a range of creative disciplines. We pride ourselves on providing a supportive and collaborative environment that empowers students to achieve their goals and pursue their passions. By nurturing, supporting and mentoring students who are dedicated to their craft, we help shape the next generation of creative professionals and industry leaders.

About the Role

The Technical Officer - Audio supports teaching and learning by keeping audio facilities, equipment and technology safe, operational and ready for students and staff. Reporting directly to the Department Lead, Audio, you’ll be part of the Audio team, working closely with the Technical & Production Coordinator, Lecturers and Facilities Lead to support practical classes, studio sessions, student recordings, productions and projects.

You’ll prepare teaching spaces, demonstrate equipment and workflows, troubleshoot technical issues and assist students undertaking practical tasks allocated by their lecturers. You’ll also document individual students’ participation, progress and professional skills, providing lecturers with useful evidence to support assessment decisions. Lecturers retain responsibility for academic teaching and grading.

This is a practical role suited to someone with strong studio recording and mixing skills, confident use of Pro Tools and an interest in helping emerging audio practitioners develop their capabilities.

What's Involved?

- Prepare studios, classrooms, equipment and materials for scheduled classes and practical activities, following lecturers’ task briefs and agreed support requirements.
- Provide technical support to academic staff and students during practical classes, demonstrations and workshops.
- Deliver equipment inductions and demonstrations covering protected operation, studio signal flow and effective recording and mixing workflows.
- Supervise studio practice and assist students undertaking lecturer-allocated tasks, including recording projects, productions and assessment activities.
- Support students with technical processes, troubleshooting and appropriate use of studio equipment and software.
- Record first-hand observations of individual students’ participation, practical skills, professional conduct, challenges and progress at each studio session,



and submit these records through Canvas for lecturer access.
- Promptly flag technical learning difficulties, disengagement or other support needs to the subject lecturer and Department Lead.
- Assist with studio bookings, equipment access and the scheduling of technical support.
- Check and maintain equipment, software and signal paths; resolve faults within your expertise and promptly report unresolved faults, unsafe equipment and service interruptions.
- Maintain equipment inventories, loan and return records, maintenance records and technical handovers.
- Contribute technical advice on facilities, equipment and technology to support teaching resources and unit development.
- Support student recordings, productions, showcases, industry activities, Open Days and recruitment events.
- Follow studio safety procedures, contribute to risk assessments and safety inductions, and report hazards and incidents promptly.
- Undertake rostered campus opening, closing and access duties, including after-hours periods and Saturdays. Duties include operating security systems, checking areas are clear before securing the building, monitoring CCTV and providing authorised access for students, staff and tradespeople. Some duties may be performed independently.
- Maintain professional currency in relevant audio technologies and participate in professional development.

Are You Who We're Looking For?

You will know this role is for you if you:

- Hold a relevant bachelor’s degree in Audio Engineering, Audio Production, Music Production, Sound Design or a related discipline, or demonstrate equivalent industry standing in a relevant technical role.
- Have current or recent professional experience and maintain your knowledge of contemporary audio practice.
- Have practical experience in studio recording and mixing, with confident use of Pro Tools.
- Understand studio signal flow, microphones, recording systems, mixing consoles and practical troubleshooting.
- Demonstrate experience providing technical support for teaching and learning in higher education or an equivalent training environment.




- Can clearly explain technical concepts and equipment use to students with different levels of experience.
- Have strong interpersonal, verbal and written communication skills, including the ability to produce accurate, objective student observation reports.
- Are comfortable using Canvas and digital tools to document observations, communicate support needs and maintain records.
- Have strong organisational skills and can manage competing priorities and meet deadlines.
- Work respectfully and collaboratively with academic, technical and facilities colleagues.
- Have experience maintaining equipment, facilities and technical resources.
- Are reliable and comfortable undertaking rostered campus access and security duties, including working independently when required.
- Hold, or are willing to obtain, a current Working with Children Check.
- Demonstrate alignment with JMC Academy’s purpose, vision and values.

Additional experience in Live Sound, Sound for Screen or Immersive Audio would be an advantage. Ableton Live experience would also be useful when supporting Electronic Music Production units.

Why Join JMC Academy?

At JMC Academy, you’ll join a community of educators, creatives and industry professionals committed to preparing the next generation of audio practitioners for successful careers. You’ll have the opportunity to:

- Support students using qualified studios and audio equipment.
- Share your technical expertise and help students build practical skills and confidence.
- Work alongside experienced academics and industry professionals.
- Contribute to student recordings, showcases, productions and events.
- Develop your technical and learning-support skills.
- Be part of a collaborative team that values student progress and professional practice.

The Practical Bits

- BASE: Sydney
- REPORTS TO: Department Lead, Audio
- TYPE: Full-Time, Permanent
- WORK ARRANGEMENTS: On-site, with rostered hours covering teaching support and campus access requirements, including after-hours periods and Saturdays.
- SALARY: Competitive salary commensurate with experience. We’ll discuss remuneration early in the recruitment process.

What to Send

Please submit:

- Your current CV; and
- A brief cover letter outlining your suitability for the role and demonstrating your experience against the key requirements outlined in this advertisement.

For any questions regarding the role, please contact Jami Chowdhury at [email protected].

📌 Technical Officer - Audio (Sydney)
🏢 Jmc Academy
📍 Sydney