Netwealth in Australia is seeking a remediation-focused specialist to resolve customer complaints early and fairly. You will own queries from the outset, often resolving within five days, working with internal teams to ensure fair, compliant outcomes and contributing to ongoing service improvements.
You will operate in a rapid-paced, regulated environment with a supportive team, balancing empathy with compliance and turning difficult situations into positive customer experiences.
📌 Early Resolution Specialist – Customer Care (Melbourne)
🏢 Alt
📍 Melbourne
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