McIntosh & Son, Katanning are seeking a Parts Advisor / Interpreter to join our team. We are looking for an enthusiastic and self-motivated person with an eye for detail, a friendly and professional approach, and a drive to achieve results in a fast-paced environment.
What we offer:
- Permanent position with a progressive company and opportunities for career development across the national McIntosh & Son network
- Competitive wage and additional benefits
- Training and development opportunities to build your parts knowledge and career
- A supportive team environment with opportunities to learn from experienced parts and service professionals
- A progressive workshop and dealership environment
What you'll be doing:
- Establish, develop and maintain positive relationships with customers and internal staff
- Identify and understand customer parts requirements and provide suitable solutions
- Provide accurate parts information, advice and support to customers
- Prepare parts quotations, process orders and contribute to achieving sales targets
- Identify opportunities to grow parts sales and develop new and existing customer relationships
- Assist with parts merchandising and maintaining attractive, well-organised displays
- Participate in stocktakes and maintain accurate inventory records
- Assist with the timely resolution of customer queries, problems and complaints
- Work as part of the wider dealership team to support productive parts and service operations
- Participate in seasonal Saturday and on-call rosters as required
What you will bring to the role:
- A supportive team player with a positive, can-do attitude
- Excellent communication and customer service skills
- Ability to learn and adapt to new systems, technology and product information
- Strong attention to detail with good problem-solving and organisational skills
- Ability to multitask, prioritise competing demands and work effectively in a fast-paced environment
- Ability to build professional relationships with customers and identify parts sales opportunities
- Experience with parts merchandising, selling techniques or parts ordering software is desirable but not essential for the right trainee
- Ability to interpret technical diagrams is desirable
- Experience or familiarity with agricultural machinery, automotive, heavy equipment or a similar industry is advantageous
- Willingness to learn, develop your skills and build a long-term career in the parts industry
What comes next?
APPLY HERE or email
*******@mcson.com.au
with your CV.
To discuss the role and your options, contact Tammy for a confidential discussion.
Tammy Schloithe
People and Development
(08) 9821 7***
*******@mcson.com.au
📌 Parts Advisor / Interpreter (Katanning)
🏢 McIntosh & Son
📍 Katanning
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