Client and Operations Manager (Booragoon)

Client and Operations Manager (Booragoon)

22 Oct
|
AussieOs
|
Booragoon

22 Oct

AussieOs

Booragoon

At AussieOS, we're more than a relocation company — we're your friend on the ground.

We're an award-winning, WA-owned business with over 16 years of experience helping individuals, families and employees relocate and settle into communities across Australia.

We're looking for a Client & Operations Manager who loves working with people, embraces technology and knows how to get things done.

If you're organised, proactive and enjoy making things work better, we'd love to meet you.

WHO WE HIRE

Simple. We hire people who can be a good FRIEND.

At AussieOS, being someone's friend on the ground isn't just our tagline — it's how we work.

▪ Friendly – We make people feel welcome, supported and comfortable from the first conversation.

▪ Reliable – We follow through on our commitments and take responsibility for delivering results.

▪ Initiative – We anticipate needs, solve problems and find better ways of doing things.

▪ Empathetic – We listen, understand different perspectives and recognise that every relocation is personal.

▪ Nurturing – We support our clients, colleagues and communities, helping people settle in and succeed.

▪ Dedicated – We take pride in our work and go the extra mile to deliver exceptional service.

WHAT YOUR DAY WILL LOOK LIKE

Working closely with our Managing Director, you'll keep our operations running smoothly, support our national team and deliver exceptional client experiences.Your day-to-day will include:

▪ Client Relationships – Manage client relationships, resolve issues and identify growth opportunities.

▪ Team Leadership – Coordinate workloads, support staff development and drive team performance.

▪ Operations Management – Oversee relocation services, budgets, productivity and service quality.

▪ Technology & Innovation – Help implement new systems, CRM tools, AI and automation to improve efficiency.





▪ Business Improvement – Streamline processes, support marketing initiatives and contribute to business growth.

You'll also remain hands-on with client work when needed.WHAT WE'RE LOOKING FOR

We're looking for a capable all-rounder who takes ownership, enjoys helping people and gets things done.

You'll bring:

▪ Strong communication and relationship management skills.

▪ Excellent organisation and problem-solving abilities.

▪ Experience coordinating people, services or operations.

▪ Confidence with technology, CRM systems and digital tools.

▪ Commercial awareness and an understanding of budgets and performance.

▪ A proactive, adaptable and team-oriented approach.

▪ Current driver's licence and reliable vehicle.

Experience in relocation, real estate, hospitality, HR or another client-focused industry is a bonus, but not essential.

You don't need a management title — just the skills, initiative and confidence to lead.

WHY JOIN US?

Meaningful Work – Help people feel at home in a new community.

▪ Great Team Culture – Join a supportive team that values people.

▪ Real Influence – Bring your ideas and help shape our future.

Growth & Development – Structured handover, mentoring and opportunities to learn.

▪ Work-Life Balance – 25 hours across Monday–Friday, with agreed daily hours.

▪ Travel Support – Reimbursement for approved work-related vehicle use.

Occasional agreed after-hours flexibility may be required.

SOUND LIKE YOU?

If you're ready to join a business that values people, initiative and getting things done, we'd love to hear from you.

Send us your CV and a brief cover letter telling us what you'd bring to AussieOS.

We'd particularly love to hear about a time you've improved a customer experience, helped a team perform better or introduced a smarter way of working.

Come be someone's friend on the ground.

Pay: $90,000.00 per year

Benefits:

- Travel reimbursement

Work Location: In person

📌 Client and Operations Manager (Booragoon)
🏢 AussieOs
📍 Booragoon

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