People First Bank is seeking a Manager, Customer Assist to lead a compassionate team at our Adelaide CBD Head Office. This permanent, full-time role focuses on supporting customers in financial difficulty while driving effective collections and hardship outcomes, balancing service with compliance and risk.
You will empower a team, foster empathy and continuous improvement, and partner across the business to deliver exceptional customer outcomes in a dynamic, hybrid work workplace.
📌 Empathy-Driven Collections Manager (Adelaide)
🏢 People First Bank
📍 Adelaide
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