22 Oct
|
Affinity Migration Group Pty
|
Canberra
22 Oct
Affinity Migration Group Pty
Canberra
Remote Travel Administrative Coordinator We are hiring a
Remote Travel Administrative Coordinator
to support our travel team's daily operations, managing client communications, coordinating booking workflows, and ensuring all details are handled accurately and on time.
This is a fully remote position ideal for someone who is highly organized, professional, and comfortable managing multiple tasks independently. Full training and structured onboarding are provided from day one. No prior travel industry experience required.
What You’ll Do:
Manage client communications, travel documentation, and booking records
Coordinate schedules, appointments, and follow-ups related to travel arrangements
Support administrative workflows and ensure all deadlines and details are met
Maintain accurate client records and track significant booking information
Provide professional, responsive support to clients and team members throughout the travel process
Assist with process improvements and updates to internal travel systems
What We're Looking For:
Strong organizational and communication skills, written and verbal
Experience in administrative support, customer service, or coordination preferred, not required
Comfortable working independently in a fully remote environment
Detail-oriented, dependable, and tech-comfortable
Able to learn and navigate digital tools, booking platforms, and internal workflows
Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM
Why This Role Stands Out:
100% remote flexibility
Structured onboarding and ongoing training
Clear processes and tools for success
Opportunities for long-term growth within a supportive team
Technical Requirements
Laptop or desktop computer.
Reliable broadband internet connection.
Smartphone for communication and updates.
What We Offer
Fully remote work structure
Flexible scheduling framework
Structured training and ongoing support
Collaborative team environment
Access to industry-related travel benefits
Key Responsibilities
Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
Support travelers with booking updates, modifications, cancellations, and special requests.
Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
Follow up to confirm trip details and gather feedback post-travel.
Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
Benefits
Fully remote flexibility
— work from anywhere and design a schedule that aligns with your lifestyle.
Exclusive travel perks
and access to industry-only discounts.
Professional development
through ongoing training, mentorship, and team support.
Community culture
where passion for travel, connection, and meaningful memories drives everything we do.
What We're Looking For
Strong written and verbal communication skills.
Experience in customer service—ideally in travel, tourism, or hospitality.
High attention to detail with strong organizational and follow-through habits.
Tech-savvy and quick to adapt to new systems and booking tools.
A genuine love for travel and helping others design unforgettable journeys.
📌 Senior Paid Media Executive (Canberra)
🏢 Affinity Migration Group Pty
📍 Canberra