Black Pepper creates stylish, elegant women’s fashion designed to help women look and feel confident, valued and celebrated. Whether it’s through our products, personalised service or community engagement, we strive to make a positive and lasting impact.

Our customers are at the heart of everything we do. We celebrate every woman’s individual character and style, helping her feel fabulous, confident and comfortable in her own unique way.

ROLE IN A NUTSHELL As a Part time Retail Assistant at Black Pepper Hornsby, you’ll be an important part of creating a warm, welcoming and personalised shopping experience for our customers.

You’ll use your passion for fashion and genuine love of helping people to provide styling advice, assist customers in finding the perfect fit and make every visit to our Hornsby store a positive one.

Alongside delivering exceptional customer service, you’ll support the day-to-day running of the store, including stock management, visual merchandising, transactions and maintaining a beautiful store environment.

This is an exciting opportunity for someone who loves fashion, enjoys connecting with customers and is looking for a rewarding part-time role within a friendly and supportive retail team.

WHAT YOU’LL BE DOING

Provide outstanding customer service and create a welcoming shopping experience

Build genuine connections with customers and understand their individual needs

Assist customers with product selections, styling advice and finding the perfect fit





Help create a positive and memorable experience for every customer who visits our Hornsby store

Maintain the store’s presentation, ensuring it is clean, organised and visually appealing

Handle customer transactions efficiently and accurately at the register

Stock and replenish merchandise, ensuring products are available and presented beautifully

Support inventory management and visual merchandising

Work collaboratively with your team to achieve sales targets and store goals

Bring a positive, enthusiastic and can‑do attitude to every shift

ABOUT YOU

Passionate about fashion, styling and making a difference in our customers’ lives

Enjoy helping women feel confident and fabulous in what they wear

Experience in a customer-facing sales or retail role within a team environment

Able to build genuine relationships and adapt your selling style to meet the needs of each customer

Excellent communication and interpersonal skills

Reliable, positive and enthusiastic with a strong customer-first approach

Able to commit to a part-time shift pattern, with some flexibility to assist during peak trading periods

A team player who enjoys contributing to a supportive and positive store environment





JUST SOME PERKS WE OFFER

Generous discounts

- Up to 50% off top brands including Review, Superdry, Black Pepper and Elka Collective

Community collaboration

- Be part of our commitment to community and charity, including our collaboration with Ovarian Cancer Australia, regular morning teas and fashion shows

Training and development

- We want you to grow, develop your skills and get the most out of your role

In-store incentives

- Be recognised and rewarded for your contribution

Well‑being matters

- Free access to Mental Health Professionals through our Employee Assistance Program

And more…

Because work should come with awesome perks

ABOUT BRAND COLLECTIVE Brand Collective is one of Australia’s most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life

At Brand Collective our customers come from all walks of life, and so do we We value diversity and inclusion in all forms, thus hire based on capability and performance.

Please note: at this time, Brand Collective are not seeking recruitment agency support for this role, and will not be liable for any unsolicited candidate profiles or associated fees.

📌 Retail Sales Assistant (Hornsby)
🏢 Brand Collective
📍 Hornsby