Company Description Groove Tiles & Stone offers an extensive selection of imported tile and stone products designed to suit a wide range of residential and outdoor styles. Customers can choose from bathroom and kitchen tiles, as well as durable flooring options for home interiors and outdoor entertainment areas. Groove Tiles focuses on providing good quality products, supported by knowledgeable showroom staff who help customers select the right materials for their projects. Operating out of four welcoming showrooms located in Brisbane, Redlands, Yatala and the Gold Coast areas, giving customers the opportunity to view and compare samples in person. Role Description The Senior Sales Representative is a full-time, on-site role based in the Albion Showroom in Brisbane. This role is responsible for engaging customers, understanding their project needs, and recommending appropriate tile and stone solutions that align with design, budget, and functional requirements. Day-to-day tasks include greeting and consulting with walk-in clients, preparing quotes, processing sales orders, and coordinating with warehouse and installation partners to ensure timely delivery. The Senior Sales Representative will also maintain product displays, stay current on current collections and technical specifications, and contribute to sales targets through proactive follow-up and relationship building with builders, designers, and homeowners. In addition,



this role supports training and mentoring of junior sales team members and provides input on showroom merchandising and customer experience improvements. Qualifications
• Strong background in retail or showroom sales, ideally in building materials, tiles, stone, or home improvement products.
• Proven ability in consultative selling, needs analysis, and providing tailored product recommendations to diverse customers.
• Comfort with preparing quotes, processing orders, and using POS or CRM systems to manage customer information and follow-up.
• Knowledge of interior design trends, flooring solutions, and basic technical considerations (e.g., slip ratings, durability, maintenance) is highly beneficial.
• Excellent communication and interpersonal skills, with the ability to build long-term relationships with customers, builders, and designers.
• Demonstrated capability to meet or exceed sales targets and work effectively in a fast-paced showroom environment.
• Experience mentoring or guiding junior team members and contributing to a collaborative, inclusive team culture.
• Availability to work standard retail showroom hours, including some weekends as required.
• High level of reliability, attention to detail, and professional presentation.
• Relevant experience in sales or customer service; formal qualifications in sales, business, or interior design are an advantage but not mandatory.

📌 Senior Sales Representative (Australia)
🏢 Groove Tiles & Stone
📍 Australia