Technical Business Analyst – Energy | Security & Customer Experience
• 6-month contract with likely extensions
• Melbourne CBD | Hybrid working We’re seeking a Technical Business Analyst to support secure, reliable customer-facing digital solutions for a leading energy organisation. Working across Product, Engineering, Architecture, Security and Operations, you’ll translate customer journeys and business requirements into detailed technical designs. What you’ll do
• Analyse customer journeys across websites, mobile apps, portals and connected energy platforms.
• Translate business and security requirements into technical specifications, engineering stories and acceptance criteria.
• Create system diagrams, sequence diagrams, data models, integration designs and API contracts.
• Assess cross-system impacts, dependencies and risks.
• Embed security, privacy, performance and reliability into solution design.
• Support release readiness, complex incident investigations and system improvements.




• Provide technical guidance and support the DevSecOps Lead with governance and delivery priorities. What you’ll bring
• Robust experience as a Technical Systems Analyst, Technical BA or Solution Designer.
• Energy sector experience involving customer-facing digital platforms.
• Experience translating security requirements into system changes, such as identity and access, authentication, privacy or secure API integrations.
• Hands-on experience producing technical designs, specifications and diagrams.
• Strong understanding of APIs, integrations, data flows and system dependencies.
• Experience supporting Agile delivery, production services and releases.
• Confidence influencing technical decisions and working across business and engineering teams. Contact Umbrella Club for a confidential discussion. Or call Dylan on (phone hidden).

📌 Technical Business Analyst (Melbourne)
🏢 Umbrella Club
📍 Melbourne