About the role

The Port Welfare Officers report directly to the Regional Director, Mission to Seafarers Australia. This position would suit someone who is passionate about improving the welfare of seafarers, enjoys working with volunteers and industry, is highly organised, flexible and self-motivated, and is comfortable working across multiple locations. The role requires initiative, robust communication skills and the ability to build relationships with maritime industry stakeholders while developing sustainable welfare services across regional ports. The Port Welfare Officer/s will share responsibility for providing seafarer welfare services, supporting volunteers and committees, coordinating administration, and assisting with the development of services in all South Australian / Tasmanian ports. The role combines practical seafarer welfare, volunteer coordination, administration, stakeholder engagement and centre development.

Key responsibilities

- Visit ships and provide welfare support to visiting seafarers, including coordinating transport, shopping, communications and welfare services

- Supply SIM cards, Wi-Fi access and welfare items, and assist with emergency welfare situations when required

- Support the ongoing development of Mission to Seafarers services throughout South Australia / Tasmania, and assist with establishing welfare activities in new and developing ports

- Build relationships with port authorities, shipping agents, terminal operators and industry stakeholders

- Prepare agendas, reports and committee meeting minutes





- Complete and maintain Australian Border Force documentation and maintain registrations, licences and compliance records

- Recruit new volunteers across South Australia / Tasmania, and coordinate induction, training, mentoring and compliance

- Assist with day-to-day financial administration, process invoices and expenses, and maintain accurate records using Xero or equivalent systems

- Monitor incoming enquiries and coordinate communications with volunteers, shipping agents and port stakeholders

- Maintain websites and social media platforms and represent Mission to Seafarers at community and industry events

About you

- Office administration experience

- Excellent written and verbal communication skills

- Strong organisational and time management skills

- Ability to work independently and as part of a small team

- Proficient in Microsoft Office

- Experience using accounting software (preferably Xero)

- Experience coordinating volunteers or community programs

- Current driver's licence and willingness to travel, including overnight travel where necessary

- Protected Church Communities endorsement, including a Working with Vulnerable People card

- Registered as an AUSTRAC compliance officer

About us

Mission to Seafarers is an organisation providing welfare services to visiting seafarers across South Australian ports. The organisation operates centres throughout the state and works closely with port authorities, shipping agents, churches and other maritime industry stakeholders to ensure effective delivery of welfare services.

📌 Port Welfare Officer - Tasmania & South Australia - Full Time / 2xPart Time (Port Pirie)
🏢 The Mission to Seafarers - Australia
📍 Port Pirie