SALES ASSOCIATE — POP MART SYDNEY DOMESTIC AIRPORT T2

Global Pop-Culture | Immediate Start

Positions Available:

- Full-Time - Base salary $61,000-$63,000 p/a

- Part-Time - Base pay $28 p/h

Join the POP MART Phenomenon

POP MART is a global pop-culture and designer-toy brand with 600+ stores and 2,300 Robo Shops across 30+ countries. As we continue to expand across Australia and New Zealand, we're looking for passionate and customer-focused Sales Associates to join our growing retail team.

This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trading periods, and want to grow with a global brand.

Why You'll Love Working at POP MART

- Work with products customers genuinely love — collectors, fans and families

- Weekly new releases keep every day exciting and quick-moving

- Clear career progression opportunities within a growing business

- Job security with a rapidly expanding global brand

- Monthly product incentives (post-probation)

- Supportive, energetic and inclusive team culture

- Annual POP LAND (Beijing) pass

- A colourful, creative retail environment

What You'll Do

Deliver Great Customer Experiences

- Engage customers confidently and provide friendly, energetic service

- Share product knowledge and introduce recent collections

- Support sales through upselling and cross-selling opportunities

Maintain Store Standards

- Replenish stock and maintain visual merchandising standards

- Support deliveries, stock counts and inventory accuracy

- Keep the store clean,



organised and customer-ready

Support Daily Store Operations

- Process transactions accurately through POS systems

- Follow store procedures and loss prevention standards

- Support product launches and peak trading periods

Our Ideal Candidate

Want to know what we're looking for? Here's what will help you stand out at POP MART:

- Confident, outgoing and customer-focused

- Passionate about retail, pop culture, collectibles or fandom-led brands

- Demonstrates genuine interest in POP MART products, collectible figures and character IPs

- Has researched POP MART and can speak beyond simply naming our characters and IPs, demonstrating an understanding of their stories, appeal and connection with collectors

- Energised by fast-paced, high-volume retail environments

- Reliable, positive and adaptable with a strong work ethic

- Strong communicator with excellent attention to detail

- Takes ownership, follows processes and maintains high standards

- Proactive problem-solver who can work independently

- Adaptable to work weekends, public holidays and peak trading periods

- Mandarin or additional language skills are highly regarded, but no essential.





Full-Time Availability Requirements

- This is a permanent full-time position averaging 38 hours per week.

- Flexible availability across all 7 days is required.

- Typical rosters include weekends, late-night trading and public holidays.

- Usual full-time roster is Sunday to Thursday, or Tuesday to Saturday, to ensure two consistent and consecutive days off

- We aim to provide structured rosters with two consecutive days off in a standard week, supporting work-life balance and roster consistency.

- As a retail business, flexibility is required throughout the week to support customer demand, peak trading periods and special events.

- Availability throughout our peak trading season (November to January) is essential.

Part-Time Availability Requirements

- This is a position offered on a casual basis

- Availability to work 3–4 days per week is required (approx. 20-25 hours)

- Applicants must be available to work at least one weekend day and one late-night trading shift each week.

- Rosters are planned in advance to support consistency and work-life balance.

- Flexibility to support business needs, peak trading periods and major product launches is expected.

- Availability throughout peak trading periods, including November to January, is essential

How to Apply

To apply, please submit:

- Your resume (including month/year dates)

Eligibility

- Full permanent working rights in Australia required for full-time

- Must be able to commit to availability requirements

📌 Sales Associates I Sydney Airport I Full-time & Part-Time
🏢 POP MART OCEANIA
📍 Sydney