This is a full-time position. You'll be the main point of contact for customers and play an important role in supporting the workshop team and business owner, helping ensure the smooth day-to-day operation of both the office and workshop administration.
Key responsibilities
- Answering phone calls and managing customer bookings
- Greeting customers and coordinating vehicle drop-offs and collections
- Communicating with customers about vehicle findings, quotes and approvals
- Providing quotes and following up recommended work
- Creating purchase orders and ordering parts
- Entering supplier bills and creating customer invoices
- Understanding how workshop software integrates with Xero
- Accounts support, including organising accounts payable and invoicing accuracy
- Checking invoices against supplier account statements
- Bank reconcilation
- Calculating GST, margins and pricing on parts
About you
- Highly organised, meticulous and detail-oriented
- Ideally has some automotive knowledge
- Confident communicating with customers and comfortable with light sales and upselling
- Has accounting knowledge, including GST, margins,
invoicing and purchase orders
- Able to work autonomously and manage workload without constant direction
- Proactive and self-motivated
- Understands the importance of accurate data entry and record-keeping
- Communicates clearly and works well with technicians, management and the business owner
- Reliable, consistent and takes ownership of their work
- Current Australian open driver's licence
About us
Like's Mechanical is a well-established mechanical workshop based in Burleigh Heads, specialising in performance vehicles while also offering general servicing, maintenance and repairs.
Benefits
- Supportive and practical team environment
- A varied role with real responsibility and trust
- The opportunity to become a long-term, valued part of the business
- Variety of work (performance vehicles, vehicle upgrades and more)
- Management who is passionate and strives to make work enjoyable for all our staff