About us

The Morley Local is the go-to destination for great food, good times, and unbeatable entertainment! With the exciting introduction of our new gluten-free menu, we're making it easier than ever for everyone to enjoy delicious pub favourites without compromising on flavour. Whether you're catching up with friends, enjoying a family meal, or settling in for the big game, there's something for everyone. Our Sports Bar takes entertainment to the next level, featuring state-of-the-art golf simulators, interactive darts, TAB facilities, and plenty of live sporting action. From a relaxed lunch to a fun-filled night out, The Morley Local brings together fantastic food, sport, and entertainment, all in one vibrant, welcoming venue.

About the role

The Morley Local is seeking an experienced Duty Manager to join our team on a full-time basis. Based in Morley, this is a key operational leadership position responsible for the day-to-day management and smooth running of our venue. As Duty Manager, you will be a senior point of contact during your shifts, overseeing all aspects of service delivery, staff performance, and guest satisfaction. This role is instrumental in maintaining our high standards of hospitality and ensuring our venue operates efficiently and profitably.

Key responsibilities

- Overseeing all operational activities during assigned shifts, including service delivery, food and beverage operations, and general venue management

- Ensuring compliance with all relevant legislation, including health and safety regulations, liquor licensing laws, and workplace standards





- Handling customer complaints and service issues professionally, resolving matters to maintain guest satisfaction and venue reputation

- Monitoring and controlling costs, including stock management, and wastage

- Maintaining high standards of cleanliness, presentation, and hygiene throughout the venue

- Conducting cash handling and reconciliation procedures, ensuring accuracy and security of financial transactions

- Implementing and enforcing venue policies, procedures, and protocols across all staff members

- Communicating effectively with management regarding operational issues, incidents, and performance metrics

- Contributing to marketing initiatives and promotional activities that drive revenue and customer engagement

What we're looking for

- Minimum 1-3 years' experience in a hospitality management role, preferably in a pub, hotel, or restaurant environment

- Proven track record of successfully leading and motivating teams in a fast-paced hospitality setting

- Strong knowledge of health and safety regulations, liquor licensing requirements, and hospitality industry standards

- Excellent customer service skills with the ability to handle difficult situations professionally and courteously

- Sound financial acumen,



including experience with cash handling procedures & reconcilliation

- Proficiency in hospitality management systems and point-of-sale (POS) software

- Outstanding communication and interpersonal skills with the ability to work effectively with a diverse team

- Flexibility to work shifts, including evenings, weekends, and public holidays as required by the business

- Current RSA & Approved Managers Card

- Resilience, problem-solving ability, and a positive attitude towards achieving operational excellence

What we offer

At The Morley Local, we value our staff and are committed to creating a positive and rewarding workplace. We offer competitive remuneration reflective of your experience and expertise. Our benefits include opportunities for professional development and training to advance your career within the hospitality industry. We foster a collaborative team environment where your contributions are recognised and valued. We provide a supportive work culture with an emphasis on work-life balance and employee wellbeing. Additional benefits may include staff discounts on food and beverages and access to ongoing industry training and development opportunities.

Apply now

If you are an experienced hospitality professional with solid leadership skills and a passion for delivering exceptional service, we would like to hear from you. Please submit your CV and a cover letter detailing your relevant experience to The Morley Local. We look forward to receiving your application.

📌 Duty Manager (Morley)
🏢 The Morley Local
📍 Morley