About Us
ALOIS Australia is a leading Talent and Technology Solutions company, focused on helping businesses across the country build stronger teams, smarter processes, and sustainable growth. We work with organisations in diverse industries to deliver integrated workforce and technology solutions, from innovative hiring strategies to end-to-end digital transformation. Our approach combines data, insight, and human expertise to help clients solve complex workforce challenges with clarity and confidence. Through our deep industry experience and commitment to excellence, we provide scalable, high-performance solutions that deliver measurable impact. Whether it’s onshore project delivery, workforce optimisation, or specialised technology services, ALOIS Australia ensures results that truly make a difference. From Sydney to Perth and everywhere in between, we’re driven by one purpose: to empower Australian businesses and professionals to thrive in a rapidly changing world of work. At ALOIS Australia, every challenge is an opportunity to innovate, and every partnership is built on trust, transparency, and long-term success. Job Title – Dynatrace Observability SME Job Location – Sydney Experience – 10+ Years Employment Type – Contractual Work Authorization: Applicants must have valid working/unlimited working rights in Australia. (Visa sponsorship or transfer is not available for this role) Role Overview: The Dynatrace SME is responsible for driving the enterprise observability strategy and leading the implementation, governance, and optimization of Dynatrace across applications, infrastructure, and digital services.



This role combines deep technical expertise with leadership responsibilities to enable proactive monitoring, AIOps, and business-aligned observability outcomes.

Key Responsibilities
Observability Leadership & Strategy
• Define and own the enterprise observability strategy aligned to business KPIs (availability, MTTR, user experience)
• Drive adoption of observability practices across engineering, SRE, and operations teams
• Establish observability maturity roadmap
• Lead governance framework including standards, policies, and best practices Platform Implementation & Engineering
• Lead end-to-end Dynatrace implementation across hybrid/multi-cloud environments
• Configure APM, infrastructure monitoring, RUM, Synthetic, and log analytics capabilities
• Enable AI-driven monitoring (Davis AI) for anomaly detection and RCA
• Drive proactive incident detection, reduction in noise, and alert rationalization
• Define SLIs, SLOs, and error budgets aligned to business services
• Design scalable architecture including OneAgent, ActiveGate, and cluster setup Integration, Automation & DevOps Alignment
• Integrate Dynatrace with ITSM (ServiceNow), CI/CD pipelines, and cloud platforms
• Enable automation,



self-healing, and event-driven workflows
• Promote observability-as-code using APIs, Terraform, and OpenTelemetry
• Embed observability into DevOps/SRE lifecycle Required Skills & Qualifications Technical Skills
• Solid hands-on Dynatrace experience (APM, Infra, RUM, Synthetic, Logs)
• Expertise in OneAgent, Smartscape, PurePath, Davis AI
• Experience with cloud (AWS, Azure, GCP) and Kubernetes/microservices
• Knowledge of observability frameworks (metrics, logs, traces, OpenTelemetry) Other Skills
• Knowledge of ITIL processes (Incident, Problem, Change Management)
• Experience in Agile/Scrum delivery environments
• Strong debugging, troubleshooting, and analytical skills Experience Requirements
• 10+ years in monitoring / observability / SRE roles
• 3–5+ years hands-on Dynatrace experience
• Experience leading enterprise-scale observability implementations and migrations Dynatrace certifications Associate preferred Stay Connected with us: Learn more about ALOIS in Australia, visit our webpage ALOIS Australia Follow us on LinkedIn and Instagram EEO Statement: ALOIS Australia is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all qualified applicants and do not discriminate on the basis of race, colour, religion, sex, age, national origin, disability, or any other characteristic protected under applicable laws. We value diversity and believe it strengthens our people, our culture, and the outcomes we deliver.

📌 Dynatrace Observability SME (Sydney)
🏢 ALOIS Australia
📍 Sydney