About Us
Central Murray Bank is proudly community-owned and operated. We’re more than just a financial institution — we’re a trusted partner helping local people, families and businesses thrive. We're committed to delivering exceptional service and supporting the prosperity of our community. The Role We’re seeking a dedicated Member Services Officer to join our growing team. This is a full-time frontline role where you will build strong relationships with our members, provide tailored banking solutions, and ensure every interaction reflects our commitment to community values.
Key responsibilities
include:
• Delivering exceptional customer service across branch, phone, and digital channels
• Assisting members with everyday banking needs including accounts, payments, and product enquiries
• Promoting Central Murray Bank products and services to meet member needs
• Maintaining compliance and accuracy in all transactions and records About You We’re looking for someone who is:
• Member-focused with strong communication and interpersonal skills
• Detail-oriented and organised,
with the ability to manage multiple tasks
• Tech-savvy and comfortable with digital banking systems
• Team-oriented, with a proactive and positive attitude
• Passionate about community, eager to make a difference in people’s lives
• FSR Tier 2 Qualified (or willingness to undertake) Why Work With Us? At Central Murray Bank, you’ll enjoy:
• A supportive, local team that values collaboration and growth
• Career development opportunities and ongoing training
• Work-life balance in a welcoming regional community
• The chance to make a real impact in the lives of our members
How to Apply
If you’re ready to build a career with a bank that puts community first, we’d love to hear from you. Please forward your resume and a cover letter to: Sally Eales Chief Executive Officer Central Murray Bank 58 Belmore Street Yarrawonga Vic 3730 or
[email protected] Applications close 6 November 2026 Central Murray Bank is an equal opportunity employer
📌 Member Services Officer (Yarrawonga)
🏢 Central Murray Bank
📍 Yarrawonga