22 Oct
|
Rentokil Initial
|
Perth
22 Oct
Rentokil Initial
Perth
Job Description
Description/n /n Rentokil is looking for an organised Service Planner's with strong administrative and communication skills to join the team in Kewdale on a full-time basis. /n /n At Rentokil Initial, we are proud to be the global expert in pest control, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day. /n The core responsibilities in this role include: /n /n
- Organisation and scheduling of regular field service activities in Pest control /n
- Ensuring all Service Technician visits are loaded within set time frames and variances from divisional expectations are reported to your line Manager /n
- Organise installations and jobs for completion within divisional time frames and expectations /n
- Respond to customer enquiries/complaints on service and where required as well as arrange necessary non-routine service calls /n
- Deal with all paperwork and administration related to service activities and routing of documents for entry onto Branch Contracts Computer System /n
- Ensure all daily routines completed by technicians are recorded in accordance with divisional requirements /n
- Provide ongoing reports requested by management in relations to such items as state of service, jobs, customer service history, specific technician productivity and customer retention /n
- Maintain reporting spreadsheets within timeframes /n /n The ideal candidate will have: /n /n
- Previous experience in a similar role, or fast-paced office environment /n
- Ability to be able to multi-task and juggle priorities /n
- Good understanding of the geographical areas of Perth /n
- Excellent phone etiquette /n
- Strong written and verbal communication skills /n
- Solid computer skills /n
- Ability to give clear instructions /n
- Strong collaboration skills /n
- Strong time management skills /n /n /n Benefits of being part of the Rentokil Initial team: /n /n
- Working for the world’s largest pest control company /n
- Employee incentive programs & bonuses /n
- Comprehensive induction and training /n
- Access to employee assistance program, for you and your family /n
- Ongoing learning and development /n
- Career Progression, many of our employees have expanded into other roles across the company /n /n ...and more /n /n As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks. /n If the idea of working in a highly collaborative, friendly, yet busy, and hardworking team organization that is on a growth trajectory sounds like you, please get in touch /n
ABOUT THE COMPANY
/n At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day. /n From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities. /n In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 66,000 people across more than 80 countries, supporting over 5 million customers. /n Employee Testimonials: /n “All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.” /n Amanda Haans
- Local Service & Sales Manager /n “The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.” /n Renay Fagan /n “There are lots of incentives, rewards and bonuses available at Rentokil Initial.” /n Carly Shreeve /n "I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years." /n Sierra Warrington
📌 Service Planner (Perth)
🏢 Rentokil Initial
📍 Perth