About us

For over 25 years, Uniair Cargo has been a trusted "one-stop logistics solutions" provider, IATA accredited and recognised for excellence. We cover air freight, ocean freight, interstate transport, customs clearance and warehousing.

Responsibilities

- Respond to client enquiries by phone, email and WhatsApp in a friendly and professional manner
- Obtain and summarise freight quotations for the Director
- Manage bookings for all sea freight import and export jobs, including both LCL and FCL
- Collect, review and file job documents, and submit clearance documents to customs brokers on time
- Report shipment and customs data accurately and keep all job data current in the Uniair system
- Follow up proof of delivery, check payable invoices against the original quotation, and attend the Director's regular job review meetings
- Maintain digital and paper files for every job, ensuring records align with the accounts team

Requirements

- At least 1 year of customer service experience, with solid written and spoken English




- Highly organised and detail-focused, able to manage multiple jobs at once
- Proficient in Microsoft Office, particularly Outlook, Excel and Word, including Excel formulas beyond a basic level
- Quick to learn new software and digital tools, and composed when a booking or rate changes at short notice
- Australian citizen, permanent resident, or a valid work visa with a minimum of 2 years remaining
- Logistics or freight forwarding experience is an advantage but is not essential

What we offer

- $55,000 - $60,000 per year plus superannuation
- Free parking space at our Mascot office
- Full-time, permanent position, Monday to Friday, 9:00 am to 5:00 pm
- Full training provided
- Start date: 9 November 2026

To apply, send your resume (maximum one A4 page).

Pay: $55,000.00 – $60,000.00 per year

Experience:

- Customer service: 1 year (Required)

Work Location: In person

📌 Junior sea freight operator / clerk (Mascot)
🏢 Uniair Cargo Australia
📍 Mascot