Experience:
8–10 years ServiceNow (10+ years total IT) Requisites:
- Strong hands-on experience in ServiceNow ITOM or ITSM, particularly Discovery, Event Management, and Service Mapping.
- Design and implement Service Mapping solutions for business-critical services and integrate with CMDB.
- Develop and customize patterns, probes, and sensors to improve service visibility and dependency mapping.
- Troubleshoot mapping issues and optimize discovery processes for accuracy and performance.
- Ensure Service Mapping supports Event, Incident, Change, and Problem Management workflows.
- Handle escalations, participate in stakeholder meetings, and drive solution-focused decisions.
- Robust communication and collaboration skills with client stakeholders. Interested? Please apply, thanks for your interest and time.
📌 Senior ServiceNow Developer (Australia)
🏢 FR Consultancy
📍 Australia
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