Overview

Work Type: Fixed-term - Full-time

Salary: $116,413 - $140,849

Grade: VPS 5

Occupation: IT and telecommunications

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/DFFH/00787356

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a
safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+
equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are
disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across
metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be
worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse
backgrounds and abilities.

If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large
print), please don't hesitate to get in touch with the contact person listed
on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and
Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

THE ROLE





Senior Program Advisers use their extensive operational housing knowledge and experience to represent frontline public housing staff in the enhancement lifecycle of our housing applications such as Housing Integrated Information Program (HiiP), HiiP Connect and Housing Victoria Online Services (HVOS) to ensure system changes address the operational requirements.

Additionally, the role works alongside a cooperative, high performing team, engaging with diverse stakeholder groups to provide critical support to broader housing projects and operational activities.

In this role, you will leverage your housing experience to work closely with technical specialists to shape and expand the infrastructure, that keeps our core housing systems running safely and quick. You will ensure our housing systems remain workable for users while actively helping with the design of recent solutions that streamline operations for the Department and its users. Additionally, you will play a key role in reviewing project control group papers to ensure the content is transparent and accessible and present key information to stakeholders when needed.

The position may require availability to support the team with weekend releases and/or activities.

ACCOUNTABILITIES INCLUDE

- Contribute to the full life cycle of projects to meet departmental objectives including:
- Assisting in research,



analysis and implementation of projects based on defined outcomes and outputs
- Supporting the development and delivery of projects or sub-projects and their successful delivery and completion within resourcing, timeline and budget parameters
- Contributing to the monitoring and evaluation of projects to ensure departmental objectives are met
- Undertake system user acceptance testing and assess and action data fix requirements to ensure system maintenance.
- Provide effective support to service delivery sites in the implementation and use of client systems.

Please open the position description to read more.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.

Apply now

Applications close Wednesday 4 November 2026 at 11.59pm

Posted

21 October 2026

📌 Senior Program Adviser (Melbourne)
🏢 Victorian Government
📍 Melbourne