Optus is seeking a Senior Manager, Frontline Technology & Process Transformation to reshape how frontline teams operate across Australia. You will translate operational challenges into practical roadmaps, drive scalable tech and process initiatives, and partner with Retail, Technology and Digital teams to realise measurable value.
You will lead governance across stakeholders, prioritise initiatives, and ensure adoption and perks are tracked to deliver sustainable improvements for customers
📌 Frontline Technology (Sydney)
🏢 Optus
📍 Sydney
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