Contact Centre Consultant NSW, Newcastle and the Hunter Region

Want to build a career?

Looking for flexibility to fit in with your lifestyle?

Keen to access some outstanding perks and perks along the way

Belgravia Health & Fitness’ customer care team is looking for passionate Contact Centre Consultants to deliver exceptional customer service.

The Role We are looking for passionate people who are prepared to put the customer at the centre of everything they do by delivering exceptional service. Here are some things you’ll be doing:

Customer communication through phone, email, social platforms and SMS

Provide excellent customer service, by responding to customer's needs

Ensure the quality of service meets agreed customer service standards

Develop positive relationships with customers to provide the best customer experience

We are looking for part-time team members who are available and flexible to work on weekdays and weekends. Adaptable working arrangements will be available.

No experience required, all training provided.

About you

A can-do attitude

Shows attention to detail

Great telephone manner

Team player

Fast learner

Good computer skills

Positive, friendly, helpful and energetic

Requirements

Customer service and administration experience

High resilience to pressure

Attention to detail

Good ability to problem solve and can multitask efficiently

Current Police Check

Working with Children Check





Current First Aid & CPR Certificate

Benefits

Free Gym membership

Discounted Golf memberships

Discounted caravan and camping benefits

Great starting rate

Be part of a dynamic and growing team

Fun work culture aimed at seeing you succeed

Plus, many more staff benefits

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These include:

A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone.

Allowing a short video submission describing their application for the job

Allowing a support person during an interview

We’re happy to adjust our recruitment process to support accessibility needs - reach out to us

We are committed to providing a child safe environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

childsafe#statement

Contact: Ashlea Grogan

Email:

📌 Contact Centre Consultant (Newcastle)
🏢 Belgravia Health & Leisure Group
📍 Newcastle