Beauty skincare expert/ pharmacy assistant Amcal Chemist is a leading pharmacy retailer across Australia, dedicated to delivering exceptional healthcare services and quality products to our communities. With a robust commitment to customer wellbeing and professional excellence, we provide a comprehensive range of pharmaceutical and beauty products. Our stores are known for their knowledgeable staff, personalised service, and trusted advice. We pride ourselves on creating a supportive work environment where our team members can thrive and make a genuine difference in customers' lives.
About the role We are seeking a
Beauty Skincare Expert/Pharmacy Assistant
to join our Tamworth NSW store on a full-time basis. This is an exciting opportunity to combine your passion for skincare and beauty with pharmaceutical knowledge to deliver outstanding customer service. You will play a vital role in our store operations, providing expert advice on our beauty and skincare ranges whilst supporting our pharmacy team. This position offers the perfect blend of retail expertise and healthcare service, allowing you to make a tangible impact on customer health and confidence.
Key responsibilities
Provide expert skincare and beauty advice to customers, conducting consultations and recommending appropriate products based on individual skin types and concerns
Assist pharmacy customers with general health and wellness enquiries, working alongside qualified pharmacy staff
Maintain detailed product knowledge across all beauty, skincare and general pharmacy items stocked in the store
Process customer transactions accurately using point-of-sale systems and maintain cash handling procedures
Receive and stock merchandise, ensuring shelves are well-organised, properly labelled and visually appealing
Support the pharmacy team with non-dispensing tasks including file management, stock monitoring and customer service
Maintain store cleanliness and organisation standards, adhering to health and safety requirements
Build lasting customer relationships through personalised service and follow-up recommendations
Participate in staff training and product education sessions to expand knowledge of our ranges
What we're looking for
Proven experience in beauty, skincare or cosmetics retail, or pharmacy assistance
Strong knowledge of skincare ingredients, product types and their benefits for different skin conditions
Excellent communication and interpersonal skills with the ability to engage confidently with diverse customers
Genuine passion for beauty and skincare with an enthusiasm for educating customers
Ability to work effectively both independently and as part of a team in a fast-paced retail environment
Strong organisational and time management skills
Proficiency with retail point-of-sale systems and basic computer literacy
A professional, neat appearance and commitment to personal presentation standards
Willingness to undertake relevant training in pharmacy support and product knowledge
Preferred: Customer service qualifications or certifications in skincare/beauty advising
What we offer
Competitive full-time salary package commensurate with experience
Staff discount on all Amcal products including pharmaceuticals, beauty and skincare ranges
Comprehensive training and professional development opportunities to enhance your skincare and pharmacy knowledge
A supportive and collaborative team environment with experienced pharmacy professionals
Clear career progression pathways within Amcal Chemist
Flexible rostering options to support work-life balance
Access to employee assistance and wellbeing programmes
Paid annual leave and other statutory entitlements