Job Description N Are you an organised, customer-focused administrator who thrives in a fast-paced environment? N n This is an exciting opportunity to join one of Australia’s leading insurance repair and restoration builders and become part of our Make Safe team. Ambrose Construct Group are seeking a motivated and proactive individual to provide administration and coordination support to our Make Safe Supervisors. N n You’ll play an important role in delivering exceptional service to our clients and their customers, coordinating appointments, communicating with trades and helping ensure urgent Make Safe works progress smoothly. N n This is a great opportunity for someone with strong administration and customer service skills who enjoys working in a busy, team-focused environment. Previous construction or insurance experience is highly regarded, but not essential. N n The role: N n Schedule and maintain Make Safe trade, customer and estimator appointments. N Triage new Make Safe and specialist report jobs with customers and assist with progressing minor Make Safes when required. N Review and follow up trade reports, ensuring information is accurate before submission to our clients. N Liaise with trades regarding attendance times, appointments, reports and job requirements. N Complete audits on MakeSafe jobs and provide timely updates to our clients. N Provide day-to-day administration support to our Make Safe Supervisors and wider team. N Build and maintain positive relationships with clients, customers and contractors throughout the insurance claim process. N Answer incoming calls from clients, customers, contractors and internal staff, providing assistance or directing enquiries to the appropriate Supervisor. N n n Highly desirable characteristics & skills:



N n Previous administration experience is essential, with construction, insurance or trade knowledge highly regarded but not essential. N Strong verbal and written communication skills with a professional and caring approach to customer service. N Strong computer skills,including Microsoft Office, with the ability to confidently learn recent systems. N Excellent organisation,time management and multitasking skills with strong attention to detail. N Ability to prioritise workloads and manage competing deadlines in a fast-paced environment. N A proactive, can-do attitude and willingness to contribute to a successful, KPI-driven team. N Flexible and adaptable approach, with the ability to embrace changing processes and client requirements. N Commitment to consistently delivering high-quality outcomes and exceptional customer service. N Flexibility to assist outside normal working hours, including after-hours phone calls when required. N n n WhatAmbrose Construct Group offers: N n Attractive monthly bonus system based on performance. N Exciting career growth opportunities within the role and Ambrose Construct Group. N A supportive, safe and passionate team culture. N Access to our Employee Assistance Program. N $2,000 referral reward for successful candidate referrals. N Comprehensive inductionand ongoing professional development. N Modern office facilities and resources. N Staff engagement initiatives, including fortnightly morning tea and monthly BBQs. N n n Ambrose Construct Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment. N n Please note: Only shortlisted applicants will be contacted. N n If you’re organised,proactive and ready to become part of a supportive Make Safe team, apply now! N

📌 Eol Make Safe Coordinator (Sunshine Coast)
🏢 Ambrose Construct Group Pty
📍 Sunshine Coast