Job Description N Making a difference isn’t just our purpose, it’s what motivates our people every day. For us, work is not about ticking a box. It’s about knowing that it matters. We make a meaningful difference every day by making it easier for our customers to focus on what matters in their lives. N In your Relationship Associate role, you will become a trusted advisor, influence customer outcomes, and play a key role in our Sydney team. N n In your new role, you'll be the face of our business within a portfolio of key employer partners, helping to grow participation in our salary packaging and novated leasing programs through education, engagement and strategic relationship management. N n This is a role for someone who loves variety, enjoys autonomy, and is motivated by building long-term partnerships that deliver real value. N n Here’s how you will make a difference in this role… N You'll work closely withour Relationship Managers and internal teams to develop and execute engagement strategies across your portfolio. Every day will be different. N n At MMS transparent expectations help our people Be the Difference. Your key responsibilities in this role will include: N n n Build and nurture strong relationships with key employer contacts and strategic partners with our existing Charity, Health, Not for Profit, Corporate and Mining customers N Deliver engaging education sessions and presentations to employees. N Identify new opportunities to increase program participation and generate quality leads. N Coordinate onsite marketing activities, sponsorships, events and awareness campaigns. N Develop networks that maximise access to employees through digital and face-to-face channels. N Collaborate with Marketing, Client Relationship teams and Business Development Managers to execute strategic initiatives.



N Champion the voice of your customers by providing valuable feedback that enhances service delivery. N Monitor, report and celebrate the success of your portfolio while continually looking for ways to improve customer engagement. N n n To beconsidered for this role you will have: N You're someone who knowshow to build trust quickly. You're confident presenting to groups, comfortable managing multiple priorities, and love finding creative ways to engage customers. N n Outstanding relationship-building and stakeholder management skills. N Confidence presenting to both small and large audiences. N Strong communication and influencing abilities. N A proactive, solutions-focused mindset. N Excellent planning, organisation and time management skills. N High attention to detail and the ability to manage competing priorities. N Resilience, initiative and a passion for delivering exceptional customer experiences. N A current unrestricted clean driver's licence. N Ability to do some travel on an ad hoc basis N n Experience in salary packaging, novated leasing, financial services or a similar relationship management environment will be highly regarded, but we're equally interested in people who have built successful careers in customer engagement and account management within a service provider organisation. N n We believe our people do their best work when they're equipped with the right tools and supported to succeed. You'll receive: N n Fully maintainedcompany vehicle. N Company phone and laptop. N The autonomy to manage your own portfolio.



N A collaborative and supportive team setting. N Opportunities for professional growth and career development. N The chance to make a genuine impact with some of Australia's leading employer partners. N n What we can offer you: N · Strong culture and the support of a values-based recognition program N · Novated leasing benefits and discounts N · 12 weeks paid parental leave N · Comprehensive learning and development opportunities to support your career growth N · Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations N · Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund N · Exempt Employee Share Plan N · Volunteer leave & Career break N · MMS Rewardsprogram N n Embracing ourvalue of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected. N · We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply. N · We value the skills and attributes veterans can bring to our organisation. N · We embrace hybrid working and welcome conversations about flexibility. N n Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially. N n We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands where we live, learn and work. N n If you identify as aperson living with disability and require adjustments to our recruitment process, please contact us at [email protected] N

📌 Relationship Associate (Sydney)
🏢 McMillan Shakespeare Group
📍 Sydney