Job Description/n Introduction/n/n/nBring your sales skills to a role where you can build lasting relationships and make a difference to people’s confidence./nAt Ashley & Martin’s Macquarie Park clinic, you’ll meet new patients considering treatment and support existing patients deciding on their next program. You’ll understand their goals, explain their options and confidently guide their decision./nThis is a hands-on sales role combining consultations, patient care and clinic administration, with clear accountability for initial enrolments, retention and subsequent program sales.About Ashley & Martin/nAshley & Martin has supported people on their hair regrowth journey for more than 60 years. With clinics across Australia, New Zealand and Singapore, we bring together experienced clinic teams and medical professionals to deliver treatment and ongoing patient support./n/n/nDescription/n/nThe role/nThis is a full-time, clinic-based position working 76 hours per fortnight on a roster across Monday to Saturday./nYou’ll manage the patient relationship from the first consultation through progress reviews and ongoing treatment decisions. Success comes from understanding what matters to each patient, communicating value and following through consistently.What you’ll do/nConsult and sell/n/n- /nConduct initial consultations to understand patients’ goals and concerns./n- /nExplain treatment programs, realistic expectations, pricing and payment options./n- /nHandle questions and objections with confidence and empathy./n- /nAsk for commitment and convert consultations into enrolments./n- /nAchieve agreed initial and subsequent program sales targets./n/nBuild lasting patient relationships/n/n- /nConduct progress check-ups and review patient photographs./n- /nSupport patients throughout their treatment journey./n- /nDiscuss ongoing treatment needs and guide subsequent program decisions./n- /nMaintain timely follow-up with prospective and existing patients./n- /nWork with the clinic team and GPs to coordinate appropriate care./n/nHelp the clinic run well/n/n- /nManage appointments, patient records and CRM activity./n- /nComplete enrolment documentation, process payments and reconcile daily transactions./n- /nSupport reception, stock management and daily clinic administration./n- /nMaintain accurate records and protect patient confidentiality./nWhat you’ll bring/nYou’re a confident sales professional who builds trust, communicates value and knows how to close. You’re comfortable discussing personal concerns and commercial decisions, and you take ownership of both the patient experience and your results./nYou’ll bring:/n/n- /nAt least two years’ experience in sales or a customer-facing role with clear sales accountability./n- /nA track record of converting enquiries, retaining customers or growing existing accounts./n- /nConfidence discussing price, handling objections and asking for commitment./n- /nStrong follow-up, organisation and CRM skills./n- /nA professional, empathetic approach to sensitive conversations./n- /nThe initiative to contribute to the wider clinic team./n/nHair loss or healthcare experience isn’t required—we’ll provide the relevant training. Experience in consultative sales, premium retail, dental, optical, cosmetic clinics, allied health or fitness memberships would be highly regarded./n/n/nSkills And Experiences/n/n/nWhat’s in it for you?/n/n- /nNew and existing patients: sell initial programs and build ongoing relationships through subsequent treatment./n- /nClinic-based work: no cold calling or territory travel./n- /nPerformance incentives: recognition for your contribution to patient and clinic outcomes./n- /nStructured training: transparent expectations, practical coaching and ongoing development./n- /nMeaningful work: help people make informed decisions about their hair and confidence./n- /nAn experienced team: join a recognised brand with an international clinic network./n/nReady to join us?/nIf you enjoy consultative sales, take ownership of your results and care about the experience you deliver, we’d love to hear from you./nApply with your résumé and a short introduction telling us why this role appeals to you./n/n/n/n

📌 Consultant (Sales) (Sydney)
🏢 Ashley & Martin ELMO
📍 Sydney