About the Role

We are seeking a capable and people-focused Administration & NDIS Claims Officer to join our team at City West Lotteries House in West Perth. This role plays a key part in supporting our daily operations, with a mix of financial administration, reception and general office duties.

You will be the friendly first point of contact for members and visitors, while also providing essential administrative support to our Support Coordination team, ideally on Wednesday & Thursday.

Key Responsibilities

Financial Administration

- Process NDIS claims and payments, including invoicing and reconciliations
- Provide administrative support to the Support Coordination team

Reception & Office Administration

- Answer incoming phone calls and direct enquiries appropriately
- Welcome and assist visitors to the office
- Monitor and manage general inbox enquiries
- Order and maintain office and stationery supplies
- Coordinate meeting room bookings and set-ups
- Maintain accurate records using a web-based Microsoft membership database

About You

To be successful in this role, you will bring:

- Experience with MYOB , Microsoft Office 365 and Excel :

- A sound understanding of the NDIS , including invoicing and payments

- Experience with NDIS claiming systems , including PRODA and PACE :

- Strong time management and organisational skills





- The ability to work both independently and as part of a team

- Excellent interpersonal skills, with patience, empathy and a willingness to listen

- A solid customer service focus

- Respect for diversity and commitment to ethical, professional conduct

Why join DDWA?

- Work for a values-driven organisation making a real difference
- Supportive and inclusive team environment
- West Perth location adjacent to Trains & Bus or parking provided
- Opportunity for contract extension
- Not-for-profit employees can salary-package up to $15,900 to pay less tax.
- Developmental Disability WA (DDWA) has been supporting people with intellectual and other developmental disabilities, their families and supporters since 1985. We are a trusted, independent not-for-profit organisation providing advocacy, information, education and support.

Our vision is simple and powerful :people with developmental disabilities and their families have the same opportunities as everyone else.

If you’re organised, reliable and motivated to contribute to a meaningful cause, we are keen to hear from you.

TO APPLY : Job Types : Part-time, Fixed term Contract length: 6 months

Pay: From $35.00 per hour

Expected hours: 10 per week

Benefits :

- Salary packaging

Work Location: In person

📌 Administration & Ndis Claims Officer (West Perth)
🏢 Developmental Disability WA
📍 West Perth