ACH Group has a fulltime Care Coordinator role available to provide support and enhance the quality of life of our customers based at Mile End.

The role : ACH Group has a full-time opportunity for a Care Coordinator to support older people in the community and enhance their quality of life. Working closely within a multidisciplinary team you will collaborate to provide tailored service options that promote independence, choice, wellbeing, and overall quality of life for older individuals living in the community.

What you’ll do :

- Support customers with understanding, developing and reviewing their Home Care Package
- Conduct assessments, develop support plans, undertake reviews, implement and facilitate clinical and care interventions
- Promoting ACH Groups Services and Solutions
- Liaise effectively with external stakeholders, including carers, acute, respite and other community services, medical and allied health professionals
- Provide robust budget management, ensuring that accurate budgets are maintained so the customer can be supported as required

About You!

You want to make the most of your expertise, do what you do best and thrive on the challenge of providing our customers with quality care.

- Knowledge of 'Consumer Directed Care'
- Ability to manage budgets
- Ability to assist individual requirements, including customers with a range of complex needs
- A versatile approach to your work with the ability to prioritise and multi-task
- Empathy, understanding, high degree of integrity and diplomacy
- Excellent interpersonal, communication, negotiation, and problem-solving skills
- Competent using the MS Office Suite and learning to use a range of electronic tools and databases

You will need

- A Diploma in Community Services Coordination, Diploma / Certificate IV in Community Services, or similar equivalent qualification




- OR a Nursing or Allied Health qualification and current registration with AHPRA qualified Enrolled / Registered Nurse or Allied Health Professional
- Drivers licence
- A current police check for Aged Care, less than 12 months old
- To care about supporting older people to live a Good Life

If you want to join our amazing team, we can offer you :

- Career development with inhouse upskilling and external learning opportunities
- Friendly and inclusive culture, supporting diversity and employee wellbeing
- Free in office flu vaccination program
- Financial advice for HESTA members, our preferred superannuation supplier
- Wellbeing program including free employee assistance program
- Flexible working wherever possible
- Recognition program acknowledging significant contributions
- Fleet vehicle eligibility after 6 months - full personal use with a contribution as per ACH Group's policy
- Salary packaging to maximise your take home pay
- Discounted Corporate Membership - Health Insurance - BUPA

ACH Group is a not-for-profit organisation in the Health Care Sector. This means that you can salary package up to $15,900 per annum to reduce your tax. We also offer a range of perks through our Employee Benefits Program (e.g., discounted private health). How to Apply : Press ‘Apply’ now!

ACH Group celebrates and encourages workforce diversity and does not discriminate on the basis of gender, age, race, sexual orientation, gender identity, religious beliefs, disability or any other basis

What it’s like at ACH Group : At ACH Group we believe that older people should feel valued, respected, connected in their communities and supported to live a good life.

We love what we do, aren’t afraid to take action and responsibility, constantly put our hands up for challenges and celebrate the uniqueness of our community. Most importantly, we bring our best.

If you share our belief, join our team of 1900 employees and hundreds of volunteers and take delight in knowing that you're making a contribution to the lives of older people. You'll do so while enjoying a rewarding career pathway, ongoing training and a passionate, flexible workplace.

📌 Care Coordinator (Mile End)
🏢 ACH Group
📍 Mile End