JLL supports the Whole You, personally and professionally.

Title - Operations Manager

Business unit - Property & Asset Management - NSW

Reporting to - Centre Manager

Key stakeholders - Drivas Property Group (Client), JLL, Centre Manager, Regional Operations Manager

Duties & responsibilities

All internal compliance procedures implemented and adhered to

Accountable for complying with company OHS policies and for the implementation of the safety management systems

Establishing quality standards for the facility aimed at meeting or exceeding customer & retailer expectations

Coaching team members on a one-on-one approach to facilitate their performance improvement and personal growth

Producing an annual budget and gaining approvals

Providing a detailed 10 year Capex program that validates annual program and informs owners of long range funding requirements

Develop and implement a strategy to minimise customer and retailer disruption during development

Monitoring on site fitouts on a daily basis

Provide a safe workplace for all team members, customers and visitors by regularly reviewing the workplace for hazards

Co-ordination, control and compliance of all contracts/ service agreements and supervision of onsite contractors

Environmental Management

Management of Essential Services

Monthly Management Report

Performance objectives

Regulatory Compliance

Risk Management

Stakeholder Relationship and Communication

People Management

Budgets & Reporting

Capital Expenditure

Development Activity

Tenancy Delivery

Occupational Health & Safety

Key skills

Excellent time management and ability to work to deadlines are essential

Well organised,



self-starter who can manage a range of competing priorities and projects

Well organised, self-starter who can manage a range of competing priorities and projects

Ambitious with high level of energy and commitment

Can resolve complex / technical issues in a practical manner

Team player with communication and influencing skills

Ability to work independently and make decisions

Must display strong initiative and skills to ensure that ongoing changes affecting facilities management are anticipated and managed Professional presentation skills : engages an audience, creates interest and excitement, simplifies potentially complex items and makes them easy to enable effective understanding and learning of the information and message for all

Tenacious, won’t give up attitude determined to accomplish the best outcome; firm resolve

Communicates courteously and proactively, learns customers short and long-term needs, understands and appreciates issues from customer’s perspective

Employee specification

Experience in property facilities management including exposure to managing to regulatory requirements

Strong technical knowledge of building operations, legislation and management skills

Experience in managing contractors on-site and meeting appropriate standards





Experienced in Work Health & Safety (WH&S;) and environmental management requirements

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Operations Manager (Lidcombe)
🏢 Jll
📍 Lidcombe