About Us

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

- Account Management : Manage over 150 accounts, maintaining regular contact via phone and online meetings to strengthen relationships, provide data-driven insights, and implement strategies to boost partner market share and revenue.
- Performance Optimization : Monitor and analyze partner performance, creating and executing action plans to ensure accounts are consistently optimized for productivity and customer conversion.
- Partner Support : Swiftly resolve partner issues related to accounting, allotments, notifications, cancellations, or operational challenges, collaborating with internal teams to ensure seamless processes.
- Ad-Hoc Duties : Perform additional tasks as assigned to support team and company objectives.

What you'll Need to Succeed

- Experience : 3+ years in sales, account management, or revenue roles within the hospitality and tourism industry, with a strong preference for phone-based sales experience.
- Communication Skills : Exceptional verbal and written communication skills in English, with the ability to build rapport, articulate ideas persuasively, and engage effectively over the phone and in online meetings.




- Discipline and Planning : Highly organized and self-motivated, with a proven ability to create and follow a structured daily outreach plan.
- Relationship Building : Strong interpersonal skills to earn partner trust and foster mutually beneficial outcomes.
- Analytical Abilities : Demonstrated ability to analyze data, derive actionable insights, and implement performance improvement plans.
- Proactivity : A determined self-starter with persistence and a results-driven mindset to achieve critical targets and deadlines.
- Work Ethic : Committed to delivering superior customer service and maintaining a high standard of professionalism.
- Eligibility : Must have permanent work rights in Australia with no restrictions.

What’s more?

- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and skilled expertise.
- We encourage flexible work arrangementHave fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Have a good trip, and see you soon!

📌 Market Manager, Oceania (Sydney)
🏢 Trip.com Group
📍 Sydney