Community Facility Booking Officer (Mandurah)

Community Facility Booking Officer (Mandurah)

22 Oct
|
City of Mandurah
|
Mandurah

22 Oct

City of Mandurah

Mandurah

Position No : 041/2026 Work Type : Fixed Term - Full Time

- Fixed Term Full-time Position (Parental Leave Cover) :

- * Level 4 | Salary: $ 84,445 - $ 90,798, plus superannuation**:

- A 9-day fortnight work pattern applies to this role. :

- 25 May 2026 to 7 May 2027 :

- Vacancy 041/2026

The opportunity

We are in the market for an experienced and qualified professional; Community Facility Booking Officer. This position is a fixed-term contract to cover a period of maternity leave. You are passionate about your profession and enjoy the rewards of a valuable challenge.

You will provide end-to-end support throughout the booking process, while also managing ongoing relationships with regular and seasonal facility hirers. In addition, you will play a key role in promoting the activation of community spaces and maximising their use.

You will:

- Administer and manage bookings across City-owned and managed facilities, including halls, pavilions, open spaces and sporting reserves, to ensure optimal usage, operational efficiency and high levels of customer satisfaction.
- Liaise with community groups, commercial operators, not-for-profit organisations, sporting clubs and recreation groups to support their booking needs.
- Collaborate with City officers to support the Asset Management Program and coordinate cleaning and maintenance requirements, ensuring bookings align with scheduled works.
- Maximise the use of community assets by identifying and implementing opportunities to increase utilisation through effective promotion and engagement strategies.

To be successful in this role, you will need :

- Certificate III in Business Administration or relevant work experience (2 to 3 years)
- Hold a current unrestricted “C-A” (Automatic) or “C-B” (Manual) class national driver’s licence




- Demonstrated capacity to deliver a community facilities booking service through an online platform
- Demonstrated experience in delivering a quality customer service experience.
- Demonstrated understanding of community organisations and working with key stakeholders.
- Demonstrated computer skills in Microsoft Office programs
- Ability to work some evenings as required.
- Understanding of Local Government environment (desirable)
- Sound Financial Management skills to oversee accounts receivable process within the facilities booking system
- For more information about the role please refer to the position description._

How to apply

Closing date

Our commitment

We are committed to creating and maintaining a child safe organisation where protecting children and preventing harm is embedded in the everyday thinking and practice of all employees and volunteers.

Additional information - The salary for this role commences at step 1, with potential for movement within the range based on demonstrated skills and experience. Incremental progression typically occurs at the conclusion of each 12-month period, in accordance with the Industrial Agreement.

- As part of our recruitment process, you will be required to complete a drug and alcohol test. :

- To support transparency and integrity,



all employees of the City of Mandurah are required to declare any secondary employment to help us manage potential conflicts of interest appropriately.

- To read more about Working at the City of Mandurah please visit our Careers and Employment page.

Casey Mihovilovich Chief Executive Officer

Position No : 041/2026 Work Type : Fixed Term - Full Time

- Fixed Term Full-time Position (Parental Leave Cover) :

- * Level 4 | Salary: $ 84,445 - $ 90,798, plus superannuation**:

- A 9-day fortnight work pattern applies to this role. :

- 25 May 2026 to 7 May 2027 :

- Vacancy 041/2026

The opportunity

We are in the market for an experienced and qualified qualified; Community Facility Booking Officer. This position is a fixed-term contract to cover a period of maternity leave. You are passionate about your profession and enjoy the rewards of a good challenge.

You will provide end-to-end support throughout the booking process, while also managing ongoing relationships with regular and seasonal facility hirers. In addition, you will play a key role in promoting the activation of community spaces and maximising their use.

You will:

- Administer and manage bookings across City-owned and managed facilities, including halls, pavilions, open spaces and sporting reserves, to ensure optimal usage, operational efficiency and high levels of customer satisfaction.
- Liaise with community groups, commercial operators, not-for-profit organisations, sporting clubs and recreation groups to support their booking needs.
- Collaborate with City officers to support the Asset Management Program and coordinate cleaning and maintenance requirements, ensuring bookings align with scheduled works.
- Maximise the use of community assets by identifying and implementing opportunities to increase ut

📌 Community Facility Booking Officer (Mandurah)
🏢 City of Mandurah
📍 Mandurah

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