Campus Living Villages (CLV) is the leading provider of on-campus student accommodation. With over 28,000 beds owned, managed or under development across Australia, the United States, United Kingdom, CLV has an extensive track record for creating quality, purpose-built facilities and managing exciting student communities around the globe.
- CLV is committed to creating a vibrant workplace culture grounded in our core values: Care, Accountability, Integrity, and Teamwork. By embracing these principles, we foster an environment where everyone can thrive and enjoy meaningful collaboration. Join us in building a supportive and inclusive team!
Are you passionate about delivering exceptional customer service? Reporting to the Customer Contact Village Team Leader, this is an exciting opportunity for a motivated and pro-active Sales Support Agent based in our Head Office in Sydney. We are on the hunt for a dedicated customer service and sales professional who plays a vital role in the Customer Contact Village (CCV). Supporting customers across a wide range of communication channels and participating actively in all sales and marketing campaigns and promotions. Key responsibilities include the following
Key Responsibilities
- Attain Village occupancy targets by managing and tracking leads through the sales pipeline
- Promote a customer first culture and ensure customer expectations are met or exceeded.
- Ensuring information provided to prospective residents is both accurate and timely
- Play an active role in the delivery and communication of major campaigns
- Develop and maintain effective relationships with peers,
relevant stakeholders (including University staff) and other CLV staff that can influence the occupancy and the positive promotion of the Village
- Assist with the coordination of operational workflows and help to ensure effective communication between relevant staff.
Desired Skills and Experience : Essential Skills, Experience and Qualification
- Computer literate, with proficiency in Microsoft Office suite, Adobe In-Design, database management systems such as StarRez and web content management systems
- Excellent communication and interpersonal skills
- Demonstrated solid organisational skills with the ability to meet tight deadline without compromising accuracy and customer experience
- Ability to work efficiently in a team environment
- Demonstrated initiative to problem solving
- Previous experience in an operational administration and/or sales focused role
- Experience in a service-based industry, with a commitment to customer service
- Current National Police Clearance Check
- Have a day off on your birthday on us.
- CLV offers an attractive total fixed remuneration (TFR) which includes employer superannuation contributions
- Access to Employee Assistance Program (EAP) with a high focus on employee’s wellbeing
- Discount program (Flare) with discounts on everyday items and big-ticket items
- Employee recognition awards
Campus Living Villages Welcomes You to Apply
Applications must be received by 5pm on Friday, 19th June 2026.
- Campus Living Villages Australia is an equal opportunity employer who recognises everyone is unique. We welcome you for who you are - as you are, so if you require any adjustments to the recruitment process, please contact us so we can discuss this further._
- Applicants must possess a valid visa that grants working rights in Australia to apply._
📌 Sales Support Agent (Geelong)
🏢 CAMPUS LIVING VILLAGES
📍 Geelong
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