Lead Customer Master Data Management strategy and delivery

- Hybrid work, career development, and wellbeing perks
- Brisbane / Sydney / Melbourne

We’re looking for a Platform Product Owner who not only brings deep Customer MDM expertise, but also a robust personal passion for customer data. You’ll be energised by the challenge of unlocking high‑quality, trusted customer data that empowers personalisation, seamless experiences, and smarter enterprise decision‑making. Join a collaborative team driving scalable, secure, and customer-focused solutions.

What You’ll Do

- Lead the Customer MDM platform squad to deliver secure, scalable solutions aligned with business and customer needs.
- Own and evolve the product roadmap, ensuring alignment with strategic goals and platform guardrails.
- Develop and present business cases that support investment decisions and platform enhancements.
- Manage operational services and ensure compliance with governance, risk, and lifecycle requirements.
- Collaborate with senior stakeholders and delivery partners to drive platform efficiency and enablement.
- Contribute to vendor selection and RFP processes, bringing commercial insight and strategic thinking.

What You’ll Bring

- A genuine passion for customer data and its role in driving connected, customer‑centric experiences.
- Proven experience in Customer Master Data Management, including platform leadership and delivery.
- Strong capability in owning and evolving product roadmaps with measurable business impact.
- Demonstrated experience writing business cases and influencing investment decisions.




- Commercial acumen with exposure to RFP processes and vendor assessments.
- Ability to lead squads, remove blockers, and translate platform purpose into actionable goals.

What You’ll Enjoy

Access our award-winning Shine platform - your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

- Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
- Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
- Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
- Paid volunteer leave, donation matching, and unlimited emergency response leave
- Performance-based bonuses and Suncorp shares for eligible employees
- Diversity is celebrated through employee resource groups and inclusive policies for all families

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

Advertised : 14 Jan 2026 AUS Eastern Daylight Time Applications close : 04 Feb 2026 AUS Eastern Daylight Time

📌 Platform Product Owner - Customer Mdm (Sydney)
🏢 Suncorp Group
📍 Sydney