About The Role : Reporting into the Centre Manager, our Storage Consultants are vital within our business, as they work closely with our customers and deliver seamless service. We are now looking to recruit a Full Time Storage Consultant to work across our Glendenning centre as well as support the surrounding centres.
The role is exciting & varied, encompassing customer service, administration, and operational tasks. You will be working for a agile and innovative company that is at the forefront of the self-storage industry.
Key Responsibilities :
- Deliver the ultimate customer experience by supporting and guiding our customers in making the best choice for their storage needs.
- Conduct centre tours and walk throughs, showcasing our facilities.
- Maintain the centres presentation, cleanliness and general operational duties.
- Action general administration duties such as customer contracts, inventory, and insurance claims.
- Achieve KPIs and targets to ensure our centres always represent our high standards.
- Maintain a safe and secure centre by adhering to workplace health and safety procedures.
About You :
- FULL Driver’s license and car (required). :
- Forklift license (desirable).
- Strong communication and interpersonal skills, with the ability to build relationships with customers and stakeholders.
- Customer-centric and sales oriented.
- Proficient at using technology and multitasking between different systems.
- Motivated and proactive,
with a positive attitude.
- Ability to work well in a team and autonomously.
- Growth mindset with a genuine willingness to learn.
- The ability to work on a rotating roster, with every second Saturday from 9am-2pm.
About Us : Established in 2000, National Storage is a leading self-storage operator across Australia and New Zealand, with over 300 centres, 100,000+ customers, and a highly acquisitive growth strategy.
If you are looking to be part of a great company doing great things, we’d love to hear from you!
Benefits of Working with Us :
- Permanent role with an industry leader
- Rotating roster, no Sundays, no late night shifts, and public holidays off for great work-life balance.
- Structured training with a continued focus on development.
- Onsite car park included.
- Generous company paid parental leave.
- Discounts on a range of storage services including units and merchandise.
- Unique wine offers and discounts through our subsidiary company Wine Ark.
- Exclusive discounts on a range of leading retailers, hotels, restaurants and more
- 24-hour wellbeing support for you and your family through our Sonder partnership.
- Reimbursements for approved wellbeing services under our WellNS Wallet program.Ability to earn referral incentives.
- Please note that this role is being sourced directly through National Storage and agency submissions will not be considered unless requested._
📌 Store Consultant (Customer Service) (Glendenning)
🏢 National Storage
📍 Glendenning
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