About Dcomp Pty Ltd Established in 2004, Dcomp Pty Ltd is a specialist technology provider serving small businesses, home users, and educational institutions across the Sydney and Hunter regions. We pride ourselves on delivering high-quality innovative products and expert technical services, ranging from personal computer installations to complex networking and software solutions.

**Key Duties and Responsibilities (Aligned with ANZSCO 3131)

- Problem Diagnosis & Resolution**: Determine software and hardware requirements to provide effective solutions to technical problems.
- Technical Support: Respond to inquiries from clients and internal staff regarding software and hardware issues, providing education and guidance.
- Network Maintenance: Implement and maintain computer networks, ensuring high availability and secure connectivity.
- Infrastructure Management: Monitor and maintain computer infrastructure, including repairing or replacing peripheral equipment such as terminals, printers, and modems.
- Web Support:



Assist in the design and maintenance of websites and provide web technology solutions to clients.
- Documentation: Maintain detailed records of system configurations, hardware inventory, and service desk requests.

Skills and Qualifications

- Qualification: A relevant AQF Associate Degree, Advanced Diploma, or Diploma (Skill Level 2) in Information Technology or a related field.
- Experience: At least one to two years of relevant work experience in ICT support.
- Technical Proficiency: Solid knowledge of computer hardware assembly, networking protocols, and operating systems (Windows, Linux).
- Troubleshooting: Proven ability to diagnose and resolve complex technical issues under pressure.
- Communication: Excellent interpersonal and communication skills to provide technical guidance to non-technical users.

Pay: $75,000.00 - $85,000.00 per year

Work Location: In person

📌 Ict Support Technician (Penrith)
🏢 Dcomp
📍 Penrith