JLL empowers you to shape a brighter way .

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves : The Loft is a unique flexible workspace located within 627 Chapel Street - South Yarra's only dedicated commercial destination and a landmark office tower that sets a new standard for workplace sophistication in this vibrant Melbourne precinct. We are creating more than just office space; we are building a curated community that connects successful market-leading companies with start-ups, fostering collaboration, creativity and business acceleration through engaging programs and high-level networking opportunities.

We are seeking an experienced and ambitious Centre Manager to lead The Loft's operations, drive business growth and cultivate an exceptional community experience. Reporting to the Operations Lead, Flexible Solutions, ANZ, you will be the face of The Loft - responsible for attracting best-fit companies, delivering outstanding customer service and achieving strong financial performance.

Working closely with our Community Manager and Concierge team, you will create a thriving workplace where members genuinely connect, collaborate and grow their businesses.

An overview of the role : Sales & Business Development

- Identify,



qualify and convert leads seeking office space and desks
- Organise and host compelling tours that showcase The Loft's unique offering
- Drive occupancy and revenue targets through effective sales process management
- Develop business opportunities through marketing, digital channels, events and strategic partnerships
- Represent The Loft at external and internal events

Programme Development & Management

- Design and deliver relevant, engaging content-based events that align with member needs
- Curate diverse event formats and series
- Source quality speakers and participants
- Promote events effectively to drive attendance and engagement

Operations

- Act as the principal point of contact for clients, members and the community
- Assume responsibility for financial performance, accounting and reporting
- Achieve annual business objectives and KPIs, including customer satisfaction targets
- Manage on-site operations, building management relationships and vendor partnerships
- Continuously improve systems and processes
- Maintain and expand relationships with local businesses and third-party suppliers

Team Management

- Recruit, train and develop your in office team
- Lead, motivate and manage team performance
- Conduct annual performance reviews with clear objectives

Sound like you? This is what we’re looking for**:

- Experience in direct sales (office leasing or flexible/co-working space highly desirable)




- Team leadership and management experience
- Strong written and verbal communication skills
- Excellent analytical and reporting capabilities
- Digital, social media and technology proficiency
- Ability to build rapport quickly with diverse stakeholders
- Versatility to manage multiple work streams simultaneously
- Demonstrated commitment to exceptional customer service
- Agile, flexible and independent working style
- Self-motivated with ability to inspire and motivate colleagues
- Eagerness to learn, grow and drive the brand forward
- Experience in managing and operating flexible workspace, co-working or serviced office environments

Benefits :

- Great employee discounts off fitness, wellbeing & other renowned bands
- 18 weeks paid maternity leave
- Private Health Insurance Discounts
- Active Social Club
- Employee assistant program
- Novated Lease for EV cars
- Paid time off for volunteer work
- Career Opportunities with Australia's #1 Commercial Real Estate firm
- Premium offices

What you can expect from us : You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’

📌 Centre Manager, Flexible Solutions (South Yarra)
🏢 DAC-Jones Lang LaSalle (VIC
📍 South Yarra