DESCRIPTION : Our Region Services team redefines the way AWS designs, builds, and operates AWS regions to enable new AWS Cloud Infrastructure and Services offerings to customers across every industry and of every size, including start-ups, enterprises, and public sector organizations.

Amazon Route 53 is a highly available and scalable Domain Name System (DNS) service offered by Amazon Web Services. We operate in over 50 locations worldwide and provide advanced functionality such as latency-based routing (LBR), Private DNS, Geo DNS routing, DNS failover, and integration with a number of AWS services. On top of that, we offer fast change propagation with a 100% availability SLA. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them.

This position can be based at our Melbourne or Sydney office locations.

Key job responsibilities

- Drive continuous improvement from disparate data through tooling and automation.
- Drive root cause analyses, in collaboration with software development teams, as well as influencing local development to improve operational performance
- Work in an workplace where operational excellence is truly the first priority, and where the degree of automation is above bar
- Automate processes whenever possible to enable scalability and reduce manual effort
- Leverage technical acumen to drive the team’s strategic decisions and direction

A day in the life

It’s always Day 1 at Amazon. On a typical day, a Route 53 Systems Development Engineer drives the technical direction for the team, leads projects, and works to ensure less tenured engineers are set up for success.



The most exciting part of this role is seeing the team build and deliver the latest Route 53 features and software releases for our customers.

About the team

Diverse Experiences

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth





We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS :

- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
- 5+ years of highly scalable systems experience
- Knowledge of networking protocols such as HTTP, DNS and TCP/IP
- Experience with automation or working with scripting languages like Python, Java, Perl, PHP, Ruby, Bash, Shell, or equivalent
- Experience in Linux OS and network troubleshooting

PREFERRED QUALIFICATIONS :

- Experience with AWS, networks and operating systems
- Experience troubleshooting and debugging technical systems, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience in managing and troublshooting network
- Experience implementing process improvements
- Extensive knowledge of DNS infrastructure and protocols
- Hands-on experience configuring well-known DNS Server software such as BIND

Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

📌 Systems Engineer, Route 53 (Melbourne)
🏢 Amazon Support Services
📍 Melbourne