Full Time - Permanent

Southport

At The BUSY Group, we're committed to making a positive difference in the lives of individuals, families and communities. With operations spanning Australia, New Zealand, Canada and the UK, our team supports people through employment services, education, skills development and community programs that create meaningful opportunities and lasting impact

We are seeking an experienced Senior Payroll Officer to join our collaborative Payroll team. This is an opportunity to bring your payroll expertise to a large, complex organisation where accuracy, compliance and outstanding customer service are highly valued.

Reporting to the Payroll Manager, you will play a key role in delivering accurate and compliant payroll services to a diverse workforce across Australia and New Zealand while supporting continuous improvement initiatives and providing expert advice to stakeholders.

What You'll Be Doing

Payroll Processing & Administration

- Process end-to-end payroll for Australian and New Zealand employees in accordance with relevant legislation, awards, policies and procedures.
- Ensure all scheduled payrolls are completed accurately and within required timeframes.
- Process payroll changes including timesheets, leave, allowances, deductions, overtime, terminations, new starters and employee movements.
- Manage employee leave entitlements and associated payments.
- Maintain accurate and confidential payroll records and documentation.

Payroll Compliance & Governance

- Ensure payroll activities comply with Australian and New Zealand employment, taxation, superannuation and KiwiSaver requirements.
- Process superannuation, taxation and other payroll-related payments accurately and on time.
- Support audits and maintain payroll processes that align with legislative and organisational requirements.
- Assist with readiness for upcoming payroll legislative changes, including Payday Superannuation obligations.

Reconciliation, Reporting & Payroll Accuracy





- Review and reconcile payroll reports and identify discrepancies prior to payroll finalisation.
- Prepare month-end, year-end and audit reporting requirements.
- Investigate and resolve payroll discrepancies and issues in a timely manner.
- Contribute to process improvements that enhance payroll accuracy, efficiency and compliance.

Stakeholder Engagement & Customer Service

- Provide qualified, responsive and customer-focused support to employees and stakeholders.
- Develop strong working relationships across the business and act as a trusted payroll subject matter expert.
- Partner with internal and external stakeholders to address payroll matters and deliver positive employee outcomes.
- Identify opportunities to improve payroll processes and service delivery.

Why BUSY?

Our people enjoy:

- A meaningful role within a purpose-driven organisation.
- A collaborative and supportive team environment.
- The opportunity to contribute to an organisation making a real difference across Australia, New Zealand, the UK and Canada.
- Genuine career progression across a growing organisation with a personal training and development budget
- Paid Parental Leave and annual My BUSY Day
- 3 day gifted leave Christmas closure
- Fitness Passport, retail discounts, monthly mini massages and wellbeing programs

About You

You'll bring a strong combination of technical payroll expertise, attention to detail and a commitment to exceptional customer service, including:

- 7+ years' payroll experience in high-volume, multi-entity environments.




- Demonstrated experience processing end-to-end payroll for workforces of 750+ employees.
- Strong knowledge of payroll legislation, Fair Work requirements, taxation, superannuation and leave entitlements.
- Experience interpreting Modern Awards and Enterprise Agreements.
- Exposure to Payday Superannuation legislation and its practical implications.
- Intermediate to advanced Excel skills.
- Experience using multiple payroll systems.
- Excellent problem-solving, reconciliation and analytical capabilities.
- Exceptional attention to detail and the ability to manage competing priorities and deadlines.
- The ability to handle confidential information with professionalism and discretion.
- A collaborative approach and the ability to work independently when required.

Desired Qualifications & Checks

- Experience working within a large, complex or multi-entity organisation.
- Blue Card (or ability to obtain).
- Current National Police Check (or ability to obtain).
- Current open driver's licence (desirable).

Next Steps

If you're an experienced payroll skilled who enjoys working in a fast-paced environment and takes pride in delivering accurate, compliant and customer-focused payroll services, we'd love to hear from you.

This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities.

📌 Senior Payroll Officer (Southport)
🏢 BUSY At Work
📍 Southport