About the Role

We are seeking an experienced and proactive Facilities Manager to oversee the day-to-day operations, maintenance, and compliance of a busy retail shopping centre located in Gosford.

In this role, you will be responsible for maintaining the physical environment, building systems, and operational efficiency of the centre. You will ensure a safe, clean, and welcoming environment for shoppers, retailers, and staff while maintaining strong working relationships with contractors, service providers, and center management.

Key Responsibilities

- Building Operations & Maintenance:

- Oversee routine, preventative, and reactive maintenance across all mechanical, electrical, plumbing, HVAC, fire, and vertical transport systems (lifts/escalators).

- Conduct regular site inspections to identify hazards, maintenance defects, or general upkeep needs across common areas, loading docks, and car parks.

- Manage minor capital works, fit-out reviews, and tenancy refurbishments in coordination with centre management and retailers.

- Contractor & Vendor Management:

- Manage external service contracts including soft services (cleaning, waste, security, pest control) and hard services (trades and engineering).

- Supervise on-site contractors, ensuring work is completed safely, on time, and to quality standards.

- Obtain quotes, evaluate tenders, and manage vendor performance.

- Health, Safety & Compliance:

- Ensure full compliance with NSW Work Health & Safety (WHS) legislation, BCA/NCC codes, and relevant Australian Standards.

- Manage Annual Fire Safety Statements (AFSS)



and statutory compliance logs.

- Lead emergency procedures, risk assessments, and incident reporting across the asset.

- Financial & Budget Management:

- Assist in preparing and managing annual operational and capital expenditure (OPEX/CAPEX) budgets.

- Monitor service contract expenditure, invoice processing, and cost optimization initiatives.

- Tenant & Stakeholder Relations:

- Serve as the main technical contact for retailers regarding facility requests, access, and operational queries.

- Maintain strong relationships with local authorities, utility providers, and emergency services.

Key Requirements & Qualifications

- Experience: 3+ years in facilities management, operational management, or building services (experience in retail, shopping centres, or commercial property highly regarded).

- Technical Knowledge: Solid understanding of building plant/equipment (HVAC, fire safety, BMS, security systems).

- Compliance Knowledge: Sound knowledge of WHS standards, local council regulations, and NSW building compliance standards.

- Skills: Strong communication, contractor management, negotiation, and problem-solving abilities.

- Availability: Ability to participate in an after-hours on-call rotation for facility emergencies.

- Certifications: White Card required; tertiary or trade qualifications in Facilities Management, Building Services, or Engineering will be advantageous.

How to Apply

Please submit your resume and a brief cover letter outlining your experience in property or facilities management.

📌 Facilities Manager - Shopping Centre (Gosford)
🏢 Housed Australia
📍 Gosford