About Us:

At AvisCare, we are dedicated to providing exceptional support to individuals with disabilities, empowering them to lead fulfilling lives.

Our team is passionate, caring, and committed to making a positive impact in our community.

The Role:

We are seeking a proactive and organised Care Coordinator to join our dynamic team. This is a hands-on, fast-paced coordination role responsible for overseeing the day-to-day delivery of participant supports, maintaining service quality and ensuring effective communication between participants, support workers and stakeholders.

I particularly like including day-to-day delivery. You need someone who actively manages their cluster rather than someone who just updates plans and responds to emails.

Key Responsibilities:

- Coordinate SIL clusters and assigned community participants.

- Actively engage with Participants and respond to changes in service needs and communicate changes with support workers.

- Work collaboratively with rostering to maintain appropriate staffing, continuity of care and sustainable service delivery

- Work closely with rostering team to ensure shifts align with participant needs.

- Coordinate diaries and manage scheduling commitments.

- Liaise with families, allied health professionals and stakeholders.

- Identify and address outstanding actions

- Provide clear direction and guidance to support workers,



including following up on service delivery concerns.

- Identify emerging risks and escalate clinical or operational concerns appropriately.

- Ensure participant records, support plans and service documentation are accurate, current and compliant.

What We Offer:

- Opportunities for professional growth and career advancement.

- A supportive and inclusive work environment.

- Competitive salary package.

About You:

- Experienced in disability or community services (desirable, but not essential).

- Proficient in Microsoft Office Suite and data entry.

- Current driver's license and access to a personal vehicle.

- Robust organisational skills with the ability to manage competing priorities.

- Excellent communication skills and confidence engaging with staff, participants and families.

- Ability to work independently, take initiative and follow tasks through to completion.

- High attention to detail and accountability for accurate documentation.

- Confidence working in a busy, sometimes unpredictable environment.

- NDIS Worker Screening Check or willingness to obtain one.

- Full working rights in Australia.

How to Apply:

If you are enthusiastic about making a difference and meet the above criteria, we would love to hear from you. Please contact us at 04•• ••• 588 or ••••@aviscare.com.au if you have any questions or apply through seek

📌 Client Care Coordinator (Canberra)
🏢 Avis Care Services
📍 Canberra