Location: Cranbourne | Melbourne's South-Eastern Suburbs

Building trust, creating consistency and making every moment of support meaningful.

Are you an experienced Disability Support Worker who understands the importance of trust, consistency and connection when supporting people with complex needs?

Sunrise2Sunrise is seeking skilled, compassionate and experienced Disability Support Workers to join a dedicated respite support team in Cranbourne, providing individualised support to a regular participant with complex and intersecting support needs, including behaviours of concern.

We are establishing a consistent core team of workers who recognise that quality respite support is about much more than providing care. It is about building meaningful relationships, understanding individual needs and preferences, and creating a safe, welcoming and predictable environment where participants feel comfortable, respected and empowered.

Cranbourne – Complex Respite Supports

As part of our dedicated respite team, you will provide consistent, person-centred support tailored to the participant's individual needs, routines and goals.

We are particularly interested in experienced workers who can confidently implement Positive Behaviour Support Plans, apply trauma-informed approaches and recognise early indicators of distress, responding with patience, professionalism and effective de-escalation strategies.

Continuity of care is central to this opportunity. We are looking for team members who value consistency, communicate effectively and work collaboratively to establish trusting relationships and provide a positive respite experience.

Beyond meeting immediate support needs, you will encourage independence, promote choice and control, and create opportunities for meaningful engagement, social connection and community participation.

We're looking for workers who bring emotional resilience, sound judgement, accountability and a genuine commitment to understanding the person behind the support needs.

If you thrive in an environment where relationships matter, consistency makes a difference and every interaction is an opportunity to positively influence someone's life, we'd love to hear from you.

Our Approach

At Sunrise2Sunrise, we believe quality disability support extends beyond daily care. It is about recognising individual strengths, building meaningful relationships, promoting independence and creating opportunities for participants to actively engage in their communities. Our approach is grounded in person-centred practice, trauma-informed care, positive behaviour support and supported decision-making. We are committed to delivering safe, respectful and individualised supports that uphold the rights, dignity, choice and control of every participant.

Our people are known as Life Changers because every day they make a genuine difference in the lives of the people we support. We value compassionate, dedicated professionals who share our commitment to quality supports, meaningful outcomes and continuous improvement. If you're passionate about empowering people with disability and want to be part of an organisation that values teamwork, compassion, accountability and professional growth, we'd love to hear from you.

Our Mission:



To provide the highest quality support and services that empower people living with disability to lead fulfilling, independent and valued lives.

Our Values: Ethical and Integrity; Customer Service; Accountability; Respect; Connection

About the Role

Working collaboratively within a 2:1 support environment, you will:

- Deliver individualised, person-centred supports that uphold participant rights, dignity, choice and control.

- Apply trauma-informed approaches that promote safety, trust, predictability and positive relationships.

- Support participants with complex and intersecting needs, including psychosocial disability, intellectual disability and behaviours of concern.

- Implement Positive Behaviour Support Plans using proactive, evidence-informed and least-restrictive approaches.

- Promote active support, independence and skill development through everyday activities.

- Facilitate meaningful community participation, social inclusion and connections aligned with participants' interests, preferences and goals.

- Respect participant autonomy, supported decision-making and dignity of risk.

- Work collaboratively with colleagues, allied health professionals and participants' support networks to ensure continuity and consistency of care.

- Demonstrate strong safeguarding awareness, recognising and responding to risks, changes in presentation and potential concerns.

- Maintain professional documentation and contribute to secure, accountable and high-quality support delivery.

What We're Looking For

We are seeking experienced, compassionate and capable Disability Support Workers who understand the complexities of supporting individuals with multiple and intersecting support needs. The ideal candidates will demonstrate:

- Proven ability to support participants with complex disabilities, psychosocial needs and behaviours of concern, including experience in 2:1 or other high-intensity support environments.

- An understanding of how trauma can influence behaviour, communication and relationships, with the ability to establish trust, promote emotional safety and provide consistent, respectful support.

- Confidence implementing individualised Behaviour Support Plans, recognising early indicators of distress and applying proactive, evidence-informed de-escalation strategies.

- A genuine commitment to participant choice and control, supported decision-making, dignity of risk and least-restrictive approaches.

- The ability to encourage meaningful community participation, build social connections and support participants to pursue their individual interests, aspirations and goals.

- Strong awareness of duty of care, participant rights, professional boundaries and the importance of recognising, responding to and escalating concerns.

- The ability to work effectively within a 2:1 staffing arrangement, maintain consistent support approaches and collaborate with colleagues,



families and allied health professionals.

- A calm, patient and flexible approach, with the confidence to respond appropriately to changing circumstances and complex situations.

- A willingness to engage in ongoing learning, reflective practice, professional development and continuous improvement.

- A commitment to accurate, timely and comprehensive documentation, including progress notes, incident reporting, participant records and other required service documentation, ensuring compliance with organisational procedures.

Essential Requirements:

To be considered for this opportunity, applicants must meet the following requirements:

- Minimum two years' demonstrated experience supporting people with disability, including individuals with complex support needs and/or behaviours of concern.

- Relevant qualification in Disability, Community Services, Mental Health or a related discipline.

- Demonstrated understanding of trauma-informed care, Positive Behaviour Support and person-centred service delivery.

- Current NDIS Worker Screening Clearance.

- Current Working with Children Check (Employee).

- Current National Police Check (or willingness to obtain).

- Current Provide First Aid (HLTAID011) and Provide CPR (HLTAID009) certifications.

- Current Victorian Driver Licence.

- Access to a reliable motor vehicle with comprehensive insurance.

- Flexibility to work a rotating roster, including weekends, sleepovers and public holidays as required.

Candidates must be available over the holiday season.

Why Sunrise2Sunrise?

We recognise that delivering quality support to people with complex needs requires more than experience alone. It requires consistency, teamwork, empathy and a genuine commitment to understanding each individual. At Sunrise2Sunrise, we value workers who recognise that a participant's home is first and foremost their home, and that every person deserves opportunities for independence, meaningful relationships, community connection and a life of their choosing.

If you bring experience, compassion and a commitment to delivering high-quality, trauma-informed supports, we encourage you to apply.

Apply Now

If you're ready to become a Life Changer and help people live the life they choose, we'd love to hear from you. Please submit your current resume and a cover letter outlining your suitability for the role via:

https://app.enablehr.com/app/portals/applicant/apply?aid=1086a5dc-2794-47e5-841d-9e2fc4875a3c

Please note: Due to the volume of applications received, only shortlisted candidates progressing to the next stage of recruitment will be contacted. Shortlisted applicants will be required to participate in an initial telephone screening, followed by further recruitment and selection processes as applicable. Successful candidates must complete all required pre-employment checks, onboarding documentation, mandatory training requirements before commencing employment. Applicants are expected to be available to complete these requirements within 14 days of receiving a conditional offer of employment. All offers of employment remain subject to satisfactory screening, verification of qualifications and successful completion of mandatory onboarding requirements.

📌 Disability Support Workers – Complex Support Needs (Respite) (Cranbourne)
🏢 Sunrise2Sunrise
📍 Cranbourne