Operations Specialist

Lead Property & Cleaning Services Pty Ltd

About Us

We are Lead Property & Cleaning Services, a trusted name in commercial cleaning and property management. Operating across Melbourne's inner west and eastern suburbs, we serve a diverse clientele, including commercial offices, restaurants, car dealers and apartment buildings (to name a few). Our mission is to provide a unique and tailored experience for each client so that we enjoy the privilege of long term client retention.

Our Values

Safety, Health & Environment: We prioritize the safety, health, and environmental impact of our operations. With an unwavering focus on Environment, Health & Safety (EHS), we are committed to delivering sustainable solutions.

People: Our team members are the cornerstone of our success. We recognize that investing in our people sets us apart. Through continuous training and development initiatives, we aim to lead the industry by fostering a skilled and motivated workforce.

Attention to Detail: Excellence is in the details. We go beyond standard specifications to ensure quality in every aspect of our work. Our dedication to meticulous attention to detail sets a new standard of excellence in our industry.

Customer Centricity: We understand that each customer is unique. Our approach to customer service is completely flexible, tailored to individual needs and preferences. We respect the uniqueness of every customer and strive to exceed expectations in every interaction.

Embracing Challenges: We thrive on challenges. By challenging conventional norms of customer service and quality, we continuously push boundaries to enhance the Lead Excellence Standard. Our commitment to innovation and

The Opportunity

Employment Type: Casual.

Shift Pattern: Sunday work between 3-4 hours. 2.5 weekly + 1-1.5 hours every 2nd week (includes travel time between sites).

Location:





Port Melbourne – weekly

Hawthorn – weekly

Prahran – every 2nd week

Wages: The role will be covered by the Cleaning Services Award 2020 (MA000022) - Level 1. See the pay guide here. The hourly rate will increase annually according to the award. Sunday is ~$60/hr.

Minimum shift requirement: 1-hour minimum shift

Vehicle Allowance: Employees using their own vehicle for travel between jobs will be paid $1.01/km. They must maintain a detailed log book in this event.

Time Sheets: The employee will clock on upon arrival at the first job and clock off upon departure from the last job in a day. They will be paid hourly rates for the time between clocking on and clocking off, which includes any necessary stops throughout the day. They will not be paid for commuting to and from home.

The Award: We will comply completely with the award requirements.

Application & Recruitment Process: Following submission of a written application an in-person interview will be conducted via Google Teams for short listed candidates. Candidates successful in the first round interview will be taken to an in-person interview before a preferred candidate is selected for a trial. Police & reference checks will be completed prior to commencing any employment.

The Job Description

Key Responsibilities

Routine Cleaning Activities: To conduct routine cleaning services including mopping, dusting, vacuuming, cleaning of toilets / bathrooms,



emptying of bins according to the work scope developed specifically for each client.

Client Relations: To build and maintain positive relationships with clients whilst on site, including to identify and facilitate solutions to clients’ needs as they emerge.

Routine Reporting: To routinely maintain active reporting within the company management tool(s), including to report when arriving and departing a clients’ site, and to share relevant feedback and images pertaining to the work scope (or information that would be relevant to the client)

The Successful Candidate

We're looking for a reliable, hardworking cleaner to join us for casual weekend shifts. You'll be handling standard cleaning tasks like sanitizing restrooms, taking out the rubbish, and generally keeping things looking outstanding. You'll be a great fit if you have a positive attitude, take pride in a job well done, and are physically comfortable staying on your feet and safely using standard cleaning equipment.

Key Attributes

Work Ethic & Initiative: Demonstrates a strong work ethic and pride in problem-solving skills and initiative, including the ability to tackle unconventional tasks as the arise.

Relationship Building: Values and actively fosters positive relationships with both clients and colleagues.

Cleaning & Property Management Proficiency: Capable of mastering various commercial cleaning & property management tasks, encompassing restroom sanitation, window cleaning, and waste removal.

Minimum Qualifications

A suitable working visa, including rights to work up to 38hrs per week

Australian Drivers’ License or an equivalent international drivers’ license.

Comfortable performing physical work duties

Previous experience in customer relations a plus

Previous experience in cleaning is mandatory

📌 Cleaner & Operations Specialist (Prahran)
🏢 Lead Property & Cleaning Services
📍 Prahran