About Us:

At AvisCare, we are dedicated to providing exceptional support to individuals with disabilities, empowering them to lead fulfilling lives.

Our team is passionate, caring, and committed to making a positive impact in our community.

The Role:

We are seeking a proactive, highly organised and detail-oriented Rostering Officer to join our team.

This is a fast-paced, hands-on role responsible for coordinating support worker rosters, managing staffing changes and ensuring shifts are filled accurately and efficiently.

Working closely with our Care Coordinators and Rostering Manager, you will play an important role in maintaining continuity of care while balancing participant needs, staff availability and operational requirements.

Key Responsibilities:

- Develop, maintain and update support worker rosters across Supported Independent Living (SIL) homes and community services.

- Coordinate shift coverage, respond to staff absences and manage last-minute rostering changes.

- Ensure rosters accurately reflect participant support requirements, staff availability and service needs.

- Communicate roster changes and shift allocations clearly and promptly to relevant team members.

- Work collaboratively with Care Coordinators to identify staffing requirements and maintain continuity of care.

- Monitor unfilled shifts, outstanding roster requests and changes to ensure timely follow-up and resolution.

- Maintain accurate rostering records, including shift times, cancellations and staffing adjustments.

- Support the allocation and introduction of new support workers into appropriate services.





- Identify potential rostering conflicts and escalate concerns when required.

- Consider relevant employment conditions, fatigue management and rostering requirements when allocating shifts

What We Offer:

- Opportunities for professional growth and career advancement.

- A supportive and inclusive work environment.

- Competitive salary package.

About You:

We are looking for someone who thrives in a busy environment, enjoys solving problems and takes pride in getting the details right.

You will have:

- Excellent organisational skills and the ability to manage multiple competing priorities.

- Robust attention to detail and a commitment to accuracy.

- Excellent communication and interpersonal skills.

- A proactive approach to problem-solving and following tasks through to completion.

- Confidence working under pressure and responding to changing operational demands.

- The ability to work both independently and collaboratively within a team.

- Strong computer literacy, including proficiency in Microsoft Office and confidence learning new systems.

- Experience in rostering, scheduling, workforce coordination or administration (desirable).

- Experience in disability, community services or other 24/7 service environments (desirable).

- NDIS Worker Screening Clearance or willingness to obtain one.

- Full working rights in Australia.

How to Apply:

If you are enthusiastic about making a difference and meet the above criteria, we would love to hear from you. Please contact us at 04 •• •• •5 88 or ••••@aviscare.com.au if you have any questions or apply through seek.

📌 Rostering Officer (Canberra)
🏢 Avis Care Services
📍 Canberra