Dulwich Bakery is seeking a motivated and experienced food Retail Store Manager to manage the bakery/cafe operations at one of our stores. We have opportunities at one location immediately and various locations that will become available later in the year. In this full-time, permanent role, you will be responsible for driving sales, ensuring exceptional customer service, and leading a team of passionate retail professionals.
Key responsibilities
- Manage day-to-day store operations, with a focus on sales and customer service, staff scheduling, inventory management, and cash handling
- Achieve sales growth through store and display presentation, and ensure that customer demand is catered for with product mix, sufficient stock, and appropriate level of stock to have the food presentation inviting
- Maintain cleanliness and food safety protocols
- Oversee the recruiting, training and development of retail staff to deliver exceptional customer experiences
- Collaborate with the head office team to develop and execute marketing and promotional strategies
- Ensure compliance with all relevant health, safety, and legal regulations
- Foster a positive and engaging work environment that encourages team collaboration and individual development
About you
- Proven experience as a Retail Store Manager or in a similar leadership role within the food retail or consumer products industry
- Strong store operational skills with the ability to set and achieve store targets
- Excellent customer service orientation and the ability to lead and motivate a team
- Solid understanding of inventory management, merchandising, and store presentation best practices
- Strong communication and problem-solving skills, with the ability to work collaboratively with cross-functional teams
- Passion for the retail industry and a commitment to delivering exceptional customer experiences
Benefits
- Generous employee discount on baked goods
- A cooperative and inclusive team culture that values work-life balance
- Opportunity to run a store with high levels of independence
About us
Dulwich Bakery is a privately owned business that has been serving the Adelaide community with high-quality baked goods for over 23 years. We are committed to using only the freshest, locally sourced ingredients and to providing our customers with a warm and welcoming in-store experience. We are seeking talented individuals to join our team and help us achieve our mission of becoming the go-to destination for artisanal baked goods in South Australia.
📌 Bakery Retail Store Manager - various locations East Adelaide
🏢 Dulwich Bakery
📍 Adelaide
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