When you join MercyCare, you become part of something bigger than a job. You join a community of people who show up for Western Australians at the moments that matter most - from early learning and disability support, to family, community and aged care services. We live by our values of respect, integrity, compassion, justice, excellence and courage, and we are committed to safeguarding and protecting children, young people and vulnerable people in our community.

About the role
At the Broome FDV Refuge, you will help create protected, welcoming and supportive environments where women can access the care and support they need. Provide practical and emotional support, build connection and consistency, and empower women as they work towards safety, healing and rebuilding their lives. The roster includes shifts across morning, afternoons and overnight.

About you
You are located in Broome and are caring, calm and resilient, with the ability to build respectful relationships and stay grounded when things don’t go to plan. You understand that everyone’s story is different and can work sensitively with women and children experiencing trauma, vulnerability or complex needs. Your key experience will include:
• Experience supporting people experiencing trauma, FDV or complex needs
• An understanding of trauma-informed and person-centred practice
• The ability to work independently and as part of a team
• Certificate III in Community Services or equivalent (desirable)
• Current Working with Children Check (WWCC)
• Current Driver’s Licence
• National Police Clearance (obtained within the last six months)

About the benefits
You'll become part of an inclusive, diverse,



and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities. As a valued team member, you’ll also enjoy access to:
• $5k Annual Regional Allowance (pro rata)
• Up to 6 weeks Annual and 3 weeks Personal Leave per annum (pro rata)
• Not for profit Salary Packaging options up to $18,000
• Options to purchase additional leave
• Career Pathways, Professional Development and Training
• Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations

How To Apply

Click "Apply Now" to visit our website and share your application. The easiest way to apply is upload your CV and our system will prepopulate your application details for you!

Applications close on 22 November 2026 but apply early as recruitment may begin before this date. Applications must be received online.

Mercy Care values individuality. If you experience neurodiversity or live with a disability and would like accommodations to apply contact ••••@mercycare.com.au

When life needs care, we are there
As a leading Western Australian "for purpose" organisation with a 175-year history, our story continues through the care and services provided by our teams. We support all Western Australians people throughout life’s journey and invest in creating a values-driven workplace where you can belong, grow and thrive.
We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, and diverse ages, cultures, faiths, abilities, genders and sexualities.

📌 Residential Support Worker - FDV Refuge (Broome)
🏢 MercyCare
📍 Broome