Our client is seeking an organised and proactive Business Operations Officer to support the delivery of services to its leading customers based in Sydney.

You’ll work across the employment lifecycle, helping coordinate client and worker onboarding, employment documentation, payroll administration and invoicing. You’ll communicate with stakeholders, keep information moving between clients and internal teams, and make sure actions are followed through accurately and on time.

This role would suit someone with experience in administration, operations or client support who is keen to build their knowledge of payroll, employment processes and business operations. Our client is looking for someone adaptable and open to learning, who brings initiative, a positive attitude and fresh thinking to the role.

Work arrangement: Hybrid

Salary: $80,000 to $90,000, plus Superannuation

Key responsibilities

- Coordinate onboarding and provide administrative support across the employment lifecycle, including documentation, recordkeeping and setup requirements.
- Liaise with clients, workers and internal teams to gather information, resolve queries and follow up outstanding actions.
- Support payroll processes by ensuring relevant information and approved changes are communicated accurately and on time.
- Assist with invoicing administration, including gathering and checking information and coordinating queries with relevant teams.
- Maintain accurate client, worker and business records, registers and reporting information.
- Monitor deadlines and key actions to help ensure onboarding, payroll and invoicing requirements are completed on schedule.




- Coordinate administrative requirements with external service providers and agents where required.
- Prepare reports and support management with operational projects.
- Identify opportunities to improve processes, reporting and service delivery.

About you

- Around 2–3 years’ experience in business administration, operations, client support or a similar role.
- Strong communication skills and confidence working with multiple stakeholders.
- Excellent organisation, attention to detail and follow-through.
- An understanding of, or interest in learning, employment onboarding, payroll and invoicing processes.
- Confidence using Microsoft Office and business systems.
- A positive, professional personality and a team-oriented approach.
- Initiative and sound judgement: you notice what needs to be done, take ownership and ask questions when needed.
- Adaptability and openness to new systems, processes and ways of working.
- A genuine willingness to learn and grow within a global, evolving business.

You’ll support the delivery of services to leading customers while working across out clients fast paced technology business and collaborating with teams in different functions and locations.

This is an opportunity to build your operational experience, take ownership of your work and contribute ideas as the business grows. Our client values people who are accountable, collaborative, commercially aware and committed to delivering high-quality service.

Due to the volume of applications we may receive, only shortlisted candidates will be contacted regarding the next steps in the recruitment process.

📌 Business Operations Officer (Sydney)
🏢 EPG Group
📍 Sydney